Still waiting for my XBOX one power supply replacement!!

I am not one to complain, but I spent almost $800 on a new XBox One console and games for Christmas. The power supply failed after only a month of use. I created a Service Request on 2/16/2014. It is now three and a half months later and I still don't
have a replacement. Customer service has now suggested that I purchase a new power supply rather than continue to wait for my replacement because they can't even find the one I sent in and don't have record of ever having received it. (For the record, I
still have the UPS receipt as well as electronic confirmation that the package was signed for.)

I caved in under mounting pressure from my children and ordered a new power supply through customer service. I pray that the same folks that lost my original shipment are not the the ones responsible for sending me my new power supply.

Stay Tuned!!

:)

 

free xbox one games on gold

I would of wanted a free xbox one game or a month XBL membership for the trouble of waiting for my Power supply adapter replacement! It took a month for it

 

Xbox with 220V DC

Hi

The Xbox One S and Xbox One X both support 110v AC and 220v AC as for the original Xbox One with the separate power supply you will need to purchase a replacement power supply. To order a replacement power supply please use the link below and you should
be able to purchase the correct power supply.

https://support.microsoft.com/devices

 

G'day Juan, thanks for posting here! It looks like our support teams have been in touch with you recently about this very issue. If you haven't done so in the past few days, please check your email or other messages where they may contact you.

If you have any other questions or concerns about your Xbox One console, please feel free to reach out here. The forums hold a wealth of knowledge thanks to our community Ambassadors and official Support crew. =)