Still waiting for my repaired wireless controller by UPS...

Discus and support Still waiting for my repaired wireless controller by UPS... in XBoX on Consoles to solve the problem; Dear Sir, Could you please follow up my service request #1365793204 as I still have no confirmation about a delivery date of my Wireless controller... Discussion in 'XBoX on Consoles' started by AlainPHAM, Dec 20, 2016.

  1. AlainPHAM
    AlainPHAM Guest

    Still waiting for my repaired wireless controller by UPS...


    Dear Sir,

    Could you please follow up my service request #1365793204 as I still have no confirmation about a delivery date of my Wireless controller (GoW4 special edition) that I sent you back by UPS 2 weeks ago ?

    Best regards,

    Alain PHAM

    *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

    :)
     
    AlainPHAM, Dec 20, 2016
    #1
  2. ATOMate1
    ATOMate1 Guest
    Controller repair cancelled

    Exactly one month ago I did send in my Xbox One Controller to get it repaired (one analog stick was a little loose, and playing with it was very unprecise). I live in Germany and had to send my controller with UPS. I do have proof from UPS that my package
    arrived. Over the past month I was waiting for my controller to get repaired, today when I checked the status of the repair on the Xbox Service Center, I saw that the repair order was cancelled. I found out that it gets cancelled one montch after ordering
    the repair.

    So someone at the repair center lost my controller... awesome! It was the Day One Edition Controller, and I would be pretty mad if it is just gone. I can't get help by the Xbox Support, since it is currently unavailable.

    What should I do?
     
    ATOMate1, Dec 20, 2016
    #2
  3. x KaMiKaZe UK
    x KaMiKaZe UK Guest
    Will I get my Xbox One X on release day? UK [pre-ordered from Microsoft store]

    Has your status changed mate? Mine was dispatched yesterday and my UPS status is still ‘order processed: ready for UPS’
     
    x KaMiKaZe UK, Dec 20, 2016
    #3
  4. WPAK Win User

    Broken Bumper

  5. AntonyQuiroz Win User

    Xbox Service and Repair

    Lucky! You received your repair quick. I'm still waiting for my controller, yup just a controller... I had sent it on march and still waiting. Its going to be tuff getting those back since you already received the repaired console back and if there is
    no record that the other items were in the box. Keep calling and good luck.
  6. ♥ Jamie ♥ Win User

    elite controller

    If your controller is out of warranty you can still get it repaired, however, shipping and the repair won't be free. You can find steps on servicing your Elite Controller right here https://www.xbox.com/en-US/accessories/controllers/elite-wireless-controller
  7. GrowlingYapper Win User

    Still waiting on my Xbox One repair

    cs & Isane someone brought your issue up in the support xboxone forum just to let you know its being looked into good luck
  8. KyleKPittman Win User

    Still waiting on my Xbox One repair

    Well I have waited 5 weeks for my standard exchange and I am still waiting.
Thema:

Still waiting for my repaired wireless controller by UPS...

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