Still waiting for my 30.000 points

This sounds like a Rewards issue. If so, then you should post in the Rewards forums for more assistance.

forums.xbox.com/.../default.aspx

Did you really need to create yet another new thread for that?

i bet you haven`t even waited the 5 days, have you?

im still waiting for my points to be added to my account ive been keeping track and i still havent received the 3616 points.....

In order for support to check, you'll want to post in the Xbox Rewards Questions forum. Keep in mind the credits should show as pending about 15 days after the console shipped.

The Rewards program is not run by Microsoft which is why regular phone/chat support does not handle the program.

Hello,

From the previously available FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

You can review when your Credits were pending, as well as when you had 5000 pending, on the MyStatement on the MyRewards page. You can also see your deposit as currency from the Microsoft Commerce page. Please note that due to the large volume of deposits,
your deposit will occur around the 15th, including up to a few days before or after that date. You received this deposit on the 13th.