Still taking money

Discus and support Still taking money in XBoX on Consoles to solve the problem; I have just noticed that I am still having money taken out of my bank account even though both items were stopped over a year ago, no cards are on the... Discussion in 'XBoX on Consoles' started by SGTC., Oct 11, 2020.

  1. SGTC.
    SGTC. Guest

    Still taking money


    I have just noticed that I am still having money taken out of my bank account even though both items were stopped over a year ago, no cards are on the account as we remove them straight after using them.

    :)
     
    SGTC., Oct 11, 2020
    #1
  2. dempup Win User

    Still taking money

    Hi SGTC.

    Thank you for reaching out to the forum. Sorry to hear that you are having issues. You have to reach out to
    support.xbox.com to get the payment issues resolved.
  3. Smwutches Win User

    Taking money?

    You'll need to contact support and speak to billing again.
  4. Liquatic Win User

    xbox taking money

  5. Temhotabot Win User

    Microsoft Taking Money

    When you use a credit card to pay for XBL if you do not call support and turn off auto renew then you will be charged at the end of each subscription term for a new subscription. It tells you this in the Terms of Service. Auto
    renew by default is turned on. The only way to turn it off is to call support for your region. Also, be aware that should you buy a promotional offer from the Dashboard while it is off, that would automatically turn it back on (it tells you this in the product
    description), thusly you would have to call again to turn it off again (no, it will not affect the purchase either).
  6. Smwutches Win User

    xbox taking money

    Call support and have them turn off auto-renewal.
Thema:

Still taking money

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