Still not Recieved my free copy of RYSE

Discus and support Still not Recieved my free copy of RYSE in XBoX Sales and Promo to solve the problem; Promotion Details: Was it a subscription purchase? How many months? Was it at a discounted rate? Did you have to purchase certain games? - Yes... Discussion in 'XBoX Sales and Promo' started by BludStorm, Jan 23, 2016.

  1. BludStorm
    BludStorm Guest

    Still not Recieved my free copy of RYSE


    Promotion Details: Was it a subscription purchase? How many months? Was it at a discounted rate? Did you have to purchase certain games?

    - Yes it was a promotional offer given to me that I would recieve this free game once I subscribed to XBOX live Gold for 12 months subscription.

    Date of Purchase: The day you purchased the subscription or promotional items

    - 11/12/2015 - I realise its technically not 8 Weeks, however the games conditions stated it would be with me within 4 weeks. It has been 6 weeks.

    Promo Item(s): The game, games, points or Live time you have not yet received

    - Free edition of "RYSE"

    :)
     
    BludStorm, Jan 23, 2016
    #1
  2. AlexDaKid
    AlexDaKid Guest
    still waiting for Ryse son of rome codes

    I bought xbox gold when there was a promotion of Ryse son of Rome free with gold that was about 6 months ago and still havent recieved any keys yet any help will be appreciated.

    TY
     
    AlexDaKid, Jan 23, 2016
    #2
  3. CRA1ZED
    CRA1ZED Guest
    Never recieved Quantum Break promo code.

    I have been patiently waiting for my Quantum break promotional code. Still have not received it. I only recieved my free copy of Alan Wake. I would like to know if my code has yet to be sent out or if it got lost in translation. Thank you.
     
    CRA1ZED, Jan 23, 2016
    #3
  4. Mister Maka
    Mister Maka Guest

    Still not Recieved my free copy of RYSE

    Hey there BludStorm!

    Just to confirm, did you purchase Xbox Live from within the promotional page? If you didn't then I'm afraid you wouldn't be qualified for this. Thanks for clarifying!
     
    Mister Maka, Jan 25, 2016
    #4
  5. BludStorm
    BludStorm Guest
    Hi, yes I certainly did. After the purchase I was presented with a screen informing me that I would receive a code after 4 weeks with the download information and link.

    To which I have not received.
     
    BludStorm, Jan 26, 2016
    #5
  6. Thanks, BludStorm! We've got your information sent up to the appropriate people. Once we have more information for you, we'll post back in here. Still not Recieved my free copy of RYSE :)
     
    Misses Quinzel, Jan 27, 2016
    #6
  7. Hey, Blud! Thanks for your patience while we looked into this for you. I've sent you a Forums private message. You can check them
    here! Still not Recieved my free copy of RYSE :D
     
    Misses Quinzel, Nov 3, 2018
    #7
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Still not Recieved my free copy of RYSE