Still not received Quantum break pc-key and bundled games Alan Wake and American Nightmare

Discus and support Still not received Quantum break pc-key and bundled games Alan Wake and American Nightmare in XBoX Games and Apps to solve the problem; Bought Quantum Break for xbox one purchased: 4/4/2016 have not received pc-key and bundled games. From chat with microsoft support: Wilfred:... Discussion in 'XBoX Games and Apps' started by FelinePie394618, May 19, 2016.

  1. FelinePie394618
    FelinePie394618 Guest

    Still not received Quantum break pc-key and bundled games Alan Wake and American Nightmare


    Bought Quantum Break for xbox one

    purchased: 4/4/2016

    have not received pc-key and bundled games.

    From chat with microsoft support:

    Wilfred: Honestly there is an on going issue receiving the code for Quantum Break. However there is a correct department that you need to contact to be able to receive the code.

    Wilfred: You need to sign in your account on the link below and add post regarding the code that you have not receive.

    Wilfred: Uh oh... that shouldn't have happened.

    Wilfred: Our Enforcement Team will be the one who will send the code on your account.

    Wilfred: Make sure you will sign in the account the purchased the game.

    So I hope you can help me on this.

    Hannu Salonen

    :)
     
    FelinePie394618, May 19, 2016
    #1
  2. Quantum1301
    Quantum1301 Guest
    Free Alan Wake American Nightmare code with digital purchase of Quantum Break

    I bought Quantum Break 24 days ago but have not received the Alan Wake American Nightmare. But I received Alan Wake and Quantum Break PC codes.



    Date of Purchase: 3/31/2016.
     
    Quantum1301, May 19, 2016
    #2
  3. CatchyHurdle20
    CatchyHurdle20 Guest
    I pre-ordered Quantum Break xbox one edition but I still dont get my free win10 PC copy

    I already received my Alan Wake: American Nightmare. But I still dont receive my Quantum Break PC copy...
     
    CatchyHurdle20, May 19, 2016
    #3
  4. Mister Maka
    Mister Maka Guest

    Still not received Quantum break pc-key and bundled games Alan Wake and American Nightmare

    Hey there FelinePie394618.

    Are you posting from the same account that originally purchased Quantum Break? If so are you able to sign into

    commerce.microsoft.com     and verify your purchase? You can take a screenshot and upload it to OneDrive and share via private message by clicking the envelope under this post.
     
    Mister Maka, May 19, 2016
    #4
  5. CatchyHurdle20 Win User

    I pre-ordered Quantum Break xbox one edition but I still dont get my free win10 PC copy

    I already received my Alan Wake: American Nightmare. But I still dont receive my Quantum Break PC copy...
  6. Mister Beep Win User

    Missing free games codes from Quantum break

    Hey there!

    When did you purchase/redeem the Quantum Break code? In order to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare, you would have needed to redeem the digital code before April 4th, 2016 (or April 10th in US, Canada, and UK) to
    be eligible. If the code was redeemed on your account after those dates, unfortunately you're not eligible to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare codes.

    In regards to Alan Wake, did you purchase an Quantum Break Xbox One bundle, or did you purchase a digital code for Quantum Break? That will help us a bunch.
  7. ItzMiahBabeh Win User

    Alan Wake code for Quantum Break Preorder

    I have also not receive my Alan wake code for preordering quantum break, I've receive alan wake American nightmare only
  8. SolFyre Win User

    No Pre-Order Codes for Alan Wake, Alan Wake American Nightmare + Quantum Break PC Version

    I pre-ordered Quantum Break and never received a code for Alan Wake American Nightmare as well.
  9. Player993111632 Win User

    Never Got My Alan Wake's American Nightmare code

    Yeah, looking at the same problem here too - received Xbox One bundle with codes for Quantum Break and Alan Wake, but AW: American Nightmare is missing. Seems to be a widespread issue with this game. Anyone tell me what's going on?
Thema:

Still not received Quantum break pc-key and bundled games Alan Wake and American Nightmare

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