Still no rewards since June! WTH??

Hi,

I haven't received any rewards or monthly rewards statement emails since I last complained in May/June. How can this still not be fixed? Phone support sent me back here. Please do whatever is required to catch me up and fix my account.

Thanks,

JT

:)

 

No rewards since June

Hello John Tangor,

We responded to your post at (Rewards Still Broken). However, we see that you
have been accumulating Credits since May. You can see all your Credit events from your MyStatement on the MyRewards page.

 

No rewards since June

i have not received any rewards or monthly statements since May/June.

 

Hello John Tangor,

We responded to your previous post with why your Credits are not depositing at (Rewards Still Broken). However, if
you have adjusted your email address as directed, we will have our platform team investigate if your emails are not being sent to the email we have on file.

 

I verified that my email address under contact settings was already correct. There is nothing in my spam/junk mail folder either.

JT

 

Hello John Tangor,

Our investigation has uncovered a possible issue with a previous email address listed on your account. We are currently investigating if this is causing you to not properly receive your email messages with another team. Just wanted to give you an update
on your email issue.