Still no fix on the audio/video being out of sync on Blu-Ray, really?

Well, it's been over a month, probably close to a month and a half now since my Xbox has been out of sync when playing Blu-rays. I posted a thread about it and a lot of people just now started having this problem. The only thing that we've been told was
that there was a "temporary fix" that didn't even work and then they asked us for our tv model and audio setup. This doesn't happen on Netflix, tv, games or anything else It's only on Blu Rays. Why isn't Microsoft doing anything about this? There's a lot
of people, including me, that use their Xbox One as their entertainment including Blu-Rays. My family and I used to watch a movie every night but we can't anymore due to this issue. I DO NOT want to switch consoles or have to go buy a Blu-Ray player but it
doesn't seem like Microsoft is taking this serious enough.

:)

 

Still no fix on the audio/video being out of sync on Blu-Rats..

Well, it's been over a month, probably close to a month and a half now since my Xbox has been out of sync when playing Blu-rays. I posted a thread about it and a lot of people just now started having this problem. The only thing that we've been told was
that there was a "temporary fix" that didn't even work and then they asked us for our tv model and audio setup. This doesn't happen on Netflix, tv, games or anything else It's only on Blu Rays. Why isn't Microsoft doing anything about this? There's a lot
of people, including me, that use their Xbox One as their entertainment including Blu-Rays. My family and I used to watch a movie every night but we can't anymore due to this issue. I DO NOT want to switch consoles or have to go buy a Blu-Ray player but it
doesn't seem like Microsoft is taking this serious enough. I just don't understand

 

Xbox One S - DVD & Blu-ray audio out of sync - DVD audio/video sync worse

I just bought the Xbox One S Battlefield version a few days ago. When playing DVDs and Blu-Ray discs, the audio/video is out of sync. The audio/video sync is much worse on DVD discs.

DVD/Blu-ray sync issue is only a fractions of a second, but lip movement does not match speech. Therefore it is most noticeable when people talk fast. I've used the new Star Trek movies for testing because I have DVD, Blu-Ray and Digital copies. Dr. McCoy
talks the fastest, so the sync issue is most noticeable on him.

My issue is limited to the Xbox One S Blu-ray/DVD player. I've tried the same setup with 3 different Blu-ray/DVD players without any issues. When watching TV or videos through streaming apps or cable box the audio/video is perfectly in sync.

I contacted online chat and walked through all their suggestions (including power cycle, reinstall Blu-ray player, clear persistent storage, and reset to factory defaults). Their last suggestion is to exchange my Xbox for a new one.

Does anyone else have other suggestions to correct the DVD audio/video sync issue?

Is anyone else experiencing this audio sync issue? If so, do you have the same Xbox One S Battlefield Edition (Military green with 1 TB hard drive)

 

This is by no means a solution, but when I experience this issue I sometimes see an improvement if I uninstall/reinstall the app. A pain, nonetheless, but shouldn't keep you guys from having your movie night.

Hopefully MS is investigating the issue as it's been around for a while.

 

I feel the player for movie should have a setting for delay of audio, as all dvd players I have.

All monitors behave a little differently and to get lipsync you need to adjust accordingly.

As a media player xbox does not impress.

 

We're talking a matter of ms. As long as it's <40ms or so you shouldn't notice it with video sources. Most receivers & new TVs will have a delay feature, but if the source player is delaying audio when no such feature is enabled it's impossible to go the
other way to fix it.

 

Hey all,

We're tracking and collecting some information for the teams who're looking into this HERE. Please post on that thread, if you haven't already
so we can keep things more organised.

Thanks!