Still missing "vintage del gear pack" dlc from Gears of War 4 Xbox One S bundle

Discus and support Still missing "vintage del gear pack" dlc from Gears of War 4 Xbox One S bundle in XBoX Sales and Promo to solve the problem; i had posted about this issue on the support forums a week ago and it went unanswered. I have contacted customer support about this issue atleast 5... Discussion in 'XBoX Sales and Promo' started by fire31337, Nov 14, 2016.

  1. fire31337
    fire31337 Guest

    Still missing "vintage del gear pack" dlc from Gears of War 4 Xbox One S bundle


    i had posted about this issue on the support forums a week ago and it went unanswered. I have contacted customer support about this issue atleast 5 times at this point and they have been completely unhelpful.

    I am missing the "vintage del gear pack" dlc that was promised with the xbox one s 2TB bundle for Gears of War 4. Some associates I had talked to on the live support chat even tried convincing me that the bundle does not include the "vintage del gear pack",
    but clear as day, it can be found offered in this link posted by XBOX themselves!! The content is clearly advertised as part of this bundle by this post from the xbox website:

    Introducing the Gears of War 4 Limited Edition 2TB Bundle, the First Custom Xbox One S - Xbox Wire

    "We’re also throwing in the Pre-Order Vintage Del Gear Pack plus six additional Gear Packs to make sure that fans are fully stocked."

    ^this right here, this is the entire reason I did not pre order the digital game from the xbox store to receive this content. it was supposed to be included with the One S bundle as well!!

    I have checked my ready to install games/apps, the in-game marketplace and my unlocked skins and I am still missing the "vintage Del gear pack" content.

    just to be clear, I do have the "vintage console pack" dlc, I am just missing the vintage del pack.

    I have been very patient with Microsoft on this issue but at the same time it is extremely frustrating to spend $450 on an Xbox and not receive all the content that's advertised. Please, all I want is what I payed for. This tiny piece of content that is
    probably just a 25 digit code away to complete my collection for a game I have already spent a regrettable amount of money on...

    :)
     
    fire31337, Nov 14, 2016
    #1
  2. IIx DEZ xII
    IIx DEZ xII Guest
    Gears Of War Pre Order exclusives

    Hey there!

    Okay so for Gears of War 4 Preorder Exclusives:

    Xbox.com- Vintage Del Gear Pack, Preorder digitally for the Gears UE Character Pack

    Gamestop- Physical Gear Pack, Elite Gear Pack with Vintage Del Pack

    Amazon- Elite Gear Pack with Vintage Del Character

    Best Buy- Elite Gear Pack with Vintage Del Character

    Buying the game for a limited time will also come with all the other Gears of War games

    Hope this Helps!
     
    IIx DEZ xII, Nov 14, 2016
    #2
  3. fire31337
    fire31337 Guest
    Missing Vintage Del pack from Gears of War 4 xbox one s

    Introducing the Gears of War 4 Limited Edition 2TB Bundle, the First Custom Xbox One S - Xbox Wire

    "We’re also throwing in the Pre-Order Vintage Del Gear Pack plus six additional Gear Packs to make sure that fans are fully stocked."

    it is stated in this link posted by the xbox website that the Vintage Del pack would be included in this bundle. i purchased this bundle in the confidence I would receive all content that's advertised. this was the only thing preventing me from pre ordering
    the digital game from the Microsoft store. This is not what I payed $450 for!! Still missing "vintage del gear pack" dlc from Gears of War 4 Xbox One S bundle :(
     
    fire31337, Nov 14, 2016
    #3
  4. Still missing "vintage del gear pack" dlc from Gears of War 4 Xbox One S bundle

    Hey there fire31337,

    To clarify, with the Vintage Del Gear Pack. It's labeled as "Adam Fenix" on the console in the ready to install section. So as long as you have the Adam Fenix pack installed on the console, you should be able to use the Vintage Del character inside the game.
    To locate it, Head to the Main Menu then click on Customization. From this screen click on your Character and you should find Vintage Del in the Character List as a Legendary Pre-order.

    Can you please check and confirm that you have the Adam Fenix pack installed on the console and the Vintage Del character inside the game?

    Thanks!
     
    Mister Mascot, Nov 14, 2016
    #4
  5. fire31337
    fire31337 Guest
    I do not see anything titled "Adam fenix" in the ready to install section of my xbox. I have looked everywhere and do not see it Still missing "vintage del gear pack" dlc from Gears of War 4 Xbox One S bundle :(
     
    fire31337, Nov 3, 2018
    #5
  6. fire31337 Win User

    Missing Vintage Del pack from Gears of War 4 xbox one s

    http://news.xbox.com/2016/07/14/int...d-edition-2tb-bundle-first-custom-xbox-one-s/

    "We’re also throwing in the Pre-Order Vintage Del Gear Pack plus six additional Gear Packs to make sure that fans are fully stocked."

    it is stated in this link posted by the xbox website that the Vintage Del pack would be included in this bundle. i purchased this bundle in the confidence I would receive all content that's advertised. this was the only thing preventing me from pre ordering
    the digital game from the Microsoft store. This is not what I payed $450 for!! :(
  7. IIx DEZ xII Win User

    Gears Of War Pre Order exclusives

    Hey there!

    Okay so for Gears of War 4 Preorder Exclusives:

    Xbox.com- Vintage Del Gear Pack, Preorder digitally for the Gears UE Character Pack

    Gamestop- Physical Gear Pack, Elite Gear Pack with Vintage Del Pack

    Amazon- Elite Gear Pack with Vintage Del Character

    Best Buy- Elite Gear Pack with Vintage Del Character

    Buying the game for a limited time will also come with all the other Gears of War games

    Hope this Helps!
  8. bowski477 Win User

    Questions about DLC for those that Preordered & Purchased the Xbox One S 2TB Console - Gears of War 4 Limited Edition Bundle

    You should receive the 360 gears codes within 7-10 days of the games launch. As for the other content, the Official Gears of War site has a great

    FAQ section
    regarding that content.

    _

    Gears of War 4 Xbox One S Limited Edition Content

    Appears as DLC under Manage Game: Yes

    Where to find your content: In Customization for Vintage Oscar Pack. Bonus Gear Packs in ‘Unopened Gear Packs’ in the store menu.



    The Gears of War 4 Xbox One S Limited Edition content contains the Vintage Oscar Pack, which contains the Vintage Oscar character, Vintage Oscar emblem, a Vintage Oscar Bounty and two Vintage weapon skins. You also get 6 Bonus Gear Packs with the Console.



    I get an error when I try to download my content.

    We have a workaround for this issue that should allow you to install the content while the issue is being fixed:



    1. Launch "My Games & Apps"

    2. Highlight Gears of War 4

    3. Press 'menu' on the controller

    4. Select "Manage game"

    5. Highlight "Xbox One S Gears of War 4 LE Bundle content packs"

    6. Press the 'menu' button and choose "Go to details"

    7. Once the store page loads, select "Install"



    Please post in this thread with your Gamertag and state that this content is receiving a download error if this workaround does not solve your issue.



    Where do I find my content?

    The Vintage Oscar pack, including Vintage Oscar character, weapon skins and emblem, can be found under Customization.



    Your Bonus Gear Packs will appear in your ‘My Gear Packs’ inventory, found in the Store menu.



    What if my content isn’t appearing even though I’ve downloaded this pack successfully?

    Please leave a post in this
    thread
    with your Gamertag with what content you are missing.
  9. fire31337 Win User

    Still missing "vintage del gear pack" dlc from Gears of War 4 Xbox One S bundle

    I do not see anything titled "Adam fenix" in the ready to install section of my xbox. I have looked everywhere and do not see it :(
  10. Mister Mascot Win User

    Still missing "vintage del gear pack" dlc from Gears of War 4 Xbox One S bundle

    Hey there fire31337,

    To clarify, with the Vintage Del Gear Pack. It's labeled as "Adam Fenix" on the console in the ready to install section. So as long as you have the Adam Fenix pack installed on the console, you should be able to use the Vintage Del character inside the game.
    To locate it, Head to the Main Menu then click on Customization. From this screen click on your Character and you should find Vintage Del in the Character List as a Legendary Pre-order.

    Can you please check and confirm that you have the Adam Fenix pack installed on the console and the Vintage Del character inside the game?

    Thanks!
Thema:

Still missing "vintage del gear pack" dlc from Gears of War 4 Xbox One S bundle

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