Still haven't received rewards points.

Discus and support Still haven't received rewards points. in XBoX Rewards & Social to solve the problem; I completed the punch card in November that required me to preorder 3 games. Which I did, they include Mafia 3, Watch Dogs 2, and Skyrim. I've already... Discussion in 'XBoX Rewards & Social' started by ConfusedGirl722, Jan 1, 2017.

  1. ConfusedGirl722
    ConfusedGirl722 Guest

    Still haven't received rewards points.


    I completed the punch card in November that required me to preorder 3 games. Which I did, they include Mafia 3, Watch Dogs 2, and Skyrim. I've already posted in here about this and have yet to be contacted or the rewards deposited. I'm wondering when the
    15,000 points will be deposited.

    :)
     
    ConfusedGirl722, Jan 1, 2017
    #1
  2. Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE
    Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE Guest
    Still haven't received my rewards points

    If you requested your points a week ago that would have been too late for the mid-month deposit. When points are requested between the 1st-15th they are deposited at the end of the month when they are requested between the 16th-30th they are deposited around
    the middle of the following month.
     
    Murphs-A47006C9-2185-475E-9A8D-0764BA5872CE, Jan 1, 2017
    #2
  3. MONKEYZ KILLZ
    MONKEYZ KILLZ Guest
    Still haven't received my rewards points

    I transferred my point roughly a week ago and still haven't received them the date listed said the 13th of this month pls help
     
    MONKEYZ KILLZ, Jan 1, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Still haven't received rewards points.

    Official support hours are Monday-Friday 9am-5pm PST and they typically respond to threads from oldest to newest so it can take a few days to receive a response. Especially around the holidays because they have a few extra days off too.

    Keep in mind that if any of the games were preordered before the offer began on October 1, they would not count towards the offer.
     
    Smwutches, Jan 1, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Still haven't received rewards points.

  7. Smwutches Win User

    Still haven't received rewards points.

    Official support hours are Monday-Friday 9am-5pm PST and they typically respond to threads from oldest to newest so it can take a few days to receive a response. Especially around the holidays because they have a few extra days off too.

    Keep in mind that if any of the games were preordered before the offer began on October 1, they would not count towards the offer.
  8. Smwutches Win User

    Still haven't received my reward points

    You would need to post in the support section of this forum in order for them to check into it for you. Keep in mind that credits are scheduled for deposit based on when you get to 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are
    deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.
  9. XBLRewards8 Win User

    Still haven't received my rewards points

    Hello MONKEYZ KILLZ,

    The Credits were converted and deposited as currency into your Microsoft Account. You can see this deposit event from your MyStatement on the MyRewards page, where the deposit occurred on the 12th. You can view this deposit as an actual currency transaction
    from your commerce page at (https://commerce.microsoft.com/), where it will be listed as a refund with a negative amount.
  10. Murphs-A47006C9-2185 Win User

    Still haven't received my rewards points

    If you requested your points a week ago that would have been too late for the mid-month deposit. When points are requested between the 1st-15th they are deposited at the end of the month when they are requested between the 16th-30th they are deposited around
    the middle of the following month.
Thema:

Still haven't received rewards points.

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