Still haven't received rewards Forza 7 preorder

still haven't received my$10 back in my rewards for my purchase someone said you only get $5 back I'm a 10percent back member have been for over 2 years spent $100+tax please this is ridiculous. 10 percent not 5 3 or 1 10 percent on any digital game
purchase plus the 5,000 point pre-order.

Thanks



:)

 

Forza 7 Virtual Key Sweepstakes

I had preordered Forza 7 a while ago. The first time I went to the sweepstakes page "PREORDER" had a check mark next to it but I never received my 10 keys or 5,000 rewards points. I checked again yesterday (10/2/2017) and the check mark next to "PREORDER"
was gone and I still haven't received the keys or points.

 

Not received punchcard reward

Preorder 3 games on 8th Feb 2018 and still haven't received my 15.000 reward points

 

Preorders do not count towards VIP. So you would only receive the credits that were available for the Forza offer which was 5,000 credits.

 

Hello HustleAllDay12,

From the FAQ:

What content can I earn a % back on purchases for?

Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify towards your MyVIP Star Rank and % back on purchases, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes,
movies, TV shows, TV seasons, themes and avatar items. In-game consumables, Xbox Live Gold memberships, subscriptions like EA Access and Xbox Game Pass, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points
or Xbox Gift Cards, still do not qualify.

Therefore, your pre-order of Forza was not eligible for MyVIP payback.