Still haven't received my bonus credits - please help!

Discus and support Still haven't received my bonus credits - please help! in XBoX on Consoles to solve the problem; Level 1 Posted 20 Apr 2016 1:32 PM I received the e-mail as titled above to receive 5000 credit if I made a purchase which I did during that... Discussion in 'XBoX on Consoles' started by MRHXGTS, Apr 26, 2016.

  1. MRHXGTS
    MRHXGTS Guest

    Still haven't received my bonus credits - please help!


    Level
    1

    • Posted 20 Apr 2016 1:32 PM


    • I received the e-mail as titled above to receive 5000 credit if I made a purchase which I did during that time but never get my 5000 credits below is the e-mail

      [table][tr][td]Dear , Some say that there's no such thing as a win-win scenario, but we beg to differ. With Microsoft Movies & TV, you can have your favourite titles, and download them too. No waiting, no effort – just sweet, sweet Rewards as far as the eye can see. And because you're an Xbox Live Rewards member, your purchase comes with a little something extra… like up to 10% payback with your MyVIP Star Rank.Let's make a deal. Spend at least $11.50 on films, TV programmes or TV series passes in Microsoft Movies & TV by 18 February, and we’ll give you 5,000 Rewards Credits. Sounds like an offer you can't refuse.Come on down, I ordered the following on the 7th of February well within the time limit [table][tr][td] D>P>I>R[/td][/tr][tr][/tr][/table]



      [/td]
      [/tr]

      [/table]

      [table][tr][td][table][tr][td]Item [/td][td]Quantity [/td][td]Unit Price [/td][td]Price [/td][/tr][tr][td][table][tr][td][td]R.I.P.D.[/td][/tr][/table]

      [/td]
      [/tr]
      [tr]
      [td]


      [/td]
      [td]
      1

      [/td]
      [td]
      $12.99

      [/td]
      [td]
      $12.99

      [/td]
      [/tr]

      [/table]
      [/td]
      [/tr]
      [tr]
      [td]
      [table][tr][td]Total [/td][td]$12.99 [/td][/tr][/table]

      (Including Tax)

      [/td]
      [/tr]
      [tr]
      [td]
      [table][tr][td]Payment type [/td][/tr][tr][td]PayPal [/td][/tr][/table]

      [/td]
      [/tr]

      [/table]

      Pleas help!!

      Thanks

    :)
     
    MRHXGTS, Apr 26, 2016
    #1
  2. TheBranMan788
    TheBranMan788 Guest
    I didn't get my pre-order bonus

    I pre-ordered the Street Fighter 30th Anniversary Collection with pre-order bonuses but after weeks I still haven't received my pre-order bonuses.

    Can anyone help?
     
    TheBranMan788, Apr 26, 2016
    #2
  3. vtown
    vtown Guest
    Pre-Ordered Final Fantasy XV - Haven't received any of the pre-order bonuses from the Xbox Store

    Hello I pre-ordered the Deluxe Addition of Final Fantasy XV back in July. Received my game on launch day and was told I would get my pre-order bonuses in an email. I haven't received Recolor: 16-Bit Buddies, Anglet Set, or Xbox One Avatar DLC or my 10.00
    rewards credit from pre-ordering an Xbox Game. Please help.

    [Mod Removed]
     
    vtown, Apr 26, 2016
    #3
  4. FrostzMonkey Win User

    No Alan Wake or Windows 10 version of QB codes received after pre-order

    I still haven't received any codes for quantum break preorder bonus. Any help would be awesome!
  5. XBLRewards8 Win User

    Haven't received my credits

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.

    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  6. XBLRewards8 Win User

    Haven't received my credits

    Hello ThePugception,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page.

    You can see a complete history of your Credit and deposit events from the MyStatement on the MyRewards page. You can then use the dates listed for your deposits to see their deposit as currency from your commerce page at (https://commerce.microsoft.com/),
    where they will be listed as a refund with a negative amount.
  7. Mugen-6EA8EE67-BACB- Win User

    OFFICIAL Red Dead Redemtion 2 Pre-Order Thread

    I haven't received my pre order bonus
  8. Fallen DarkCity Win User

    $6 Promotional Credit

    I still haven't received the $6 Promotional Credit yet. Still waiting for it to appear in my account
Thema:

Still haven't received my bonus credits - please help!

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