Still haven't received January's or February's Xbox Live Quest Rewards for Completion....

Discus and support Still haven't received January's or February's Xbox Live Quest Rewards for Completion.... in XBoX Sales and Promo to solve the problem; I've been waiting for over a month on the January reward to come in and I haven't received February's either. This is a consistent thing happening. Can... Discussion in 'XBoX Sales and Promo' started by MisterGanja, Mar 5, 2018.

  1. MisterGanja
    MisterGanja Guest

    Still haven't received January's or February's Xbox Live Quest Rewards for Completion....


    I've been waiting for over a month on the January reward to come in and I haven't received February's either. This is a consistent thing happening. Can I please get some help with this as this is going 2 on 2 months of rewards without receiving them and
    about the 4th time overall I have had to mention this.

    Thanks,



    :)
     
    MisterGanja, Mar 5, 2018
    #1
  2. Hello, I completed February Gold Quest and never received anything.

    Hey, I still haven't received anything in regards to February's Xbox Quest
     
    JustBlazin1420, Mar 5, 2018
    #2
  3. Who do I contact regarding not receiving XBOX LIVE QUESTS rewards?

    I am 100% sure I completed January's and February's Xbox Live Gold Quests. March came around and I didn't get January's reward so I tweeted Support, they said they passed it on to the appropriate team and I would get follow up from them... never happened.
    Now it is April and I have yet to get January's or February's rewards. Is this system going to be updated so that we at least get a check box to show we have completed it and who do we contact with issues because Support's response shows that they do not
    handle it. thanks!
     
    foster drew 1st, Mar 5, 2018
    #3
  4. Mister Beep
    Mister Beep Guest

    Still haven't received January's or February's Xbox Live Quest Rewards for Completion....

    Hey MisterGanja,

    Sorry to hear it. Keep in mind that February's Xbox Quest has recently concluded, and it can take up to 30 days to receive a code if you are eligible. We have passed your details along to the proper team in regards to January, and we will report back as
    soon as we have additional information to provide.
     
    Mister Beep, Mar 6, 2018
    #4
  5. MisterGanja
    MisterGanja Guest
    Thank you, I said February as well to go ahead and get that one taken care of as well since this is a consistent matter.
     
    MisterGanja, Mar 8, 2018
    #5
  6. Mister Beep
    Mister Beep Guest
    I have sent you an Xbox Live message with further information. Go ahead and check your
    Xbox Live inbox and enjoy!



    Thank you for your patience while this was looked into.
     
    Mister Beep, Nov 3, 2018
    #6
  7. Mister Beep Win User

    Still haven't received January's or February's Xbox Live Quest Rewards for Completion....

    I have sent you an Xbox Live message with further information. Go ahead and check your
    Xbox Live inbox and enjoy!



    Thank you for your patience while this was looked into.
  8. Mister Beep Win User

    Still haven't received January's or February's Xbox Live Quest Rewards for Completion....

    Hey MisterGanja,

    Sorry to hear it. Keep in mind that February's Xbox Quest has recently concluded, and it can take up to 30 days to receive a code if you are eligible. We have passed your details along to the proper team in regards to January, and we will report back as
    soon as we have additional information to provide.
  9. MisterGanja Win User

    Still haven't received January's or February's Xbox Live Quest Rewards for Completion....

    Hey ,

    Sorry to hear it. Keep in mind that February's Xbox Quest has recently concluded, and it can take up to 30 days to receive a code if you are eligible. We have passed your details along to the proper team in regards to January, and we will report back as
    soon as we have additional information to provide.
    Thank you, I said February as well to go ahead and get that one taken care of as well since this is a consistent matter.
  10. IIIHeKtIkIII Win User

    February monthly quest reward question.

    I was told to post here at the end of March if I hadn't received a message for the February quest reward by then. I checked my messages and as of today (April 1st) I still haven't received any message. As mentioned above I'm certain I completed the February
    quest.
  11. homeybeef89 Win User

    Missing Rewards For Xbox Quests January and February 2018

    Hi there!

    For the February quests you would need to wait at least 30 days from the ending of the quest period, thus if you do not see rewards by the beginning of April let us know!

    As for January can you confirm that you have unlocked 5 Achievements between during the month?

    Post back and let us know!

    Yes, I know I unlocked 5 achievements during that month. Do I need to list which ones or something?

    That would be awesome if you could send us proof of those unlocks!

    OK here are some of the achievements I unlocked during January:

    [​IMG]

    [​IMG]

    Thanks for that info!

    Let's have you check you Xbox messages and let us know if you see that code now.

    Yes, thank you for assisting with this. Can you also help me with the January Game Pass Quest (not the Gold Quest)? I never received a message for that one.

    We have determined that your account did receive that content for the January Game pass Quest.

    Did you see messages for that or receive a code from support in email or Xbox messages?

    No, I never received anything for January Game Pass. I only did for February. Here you can see the only message I got in February was announcing new Game Pass games added to the service. I should have received the January reward around mid-February right?

    [​IMG]

    That would be the January reward, you would not receive rewards for quests until 30 days after the end of the questing period.

    Thus you would acquire January on or around March 1st and you will acquire February around April 1st.

    Hope that helps clear that up and post back if you do not receive rewards by April.

    Huh?? No, I did not receive a January Game Pass Quest reward. I received no rewards messages during the month of February. The screenshot is exactly what I received in February - nothing for quest rewards. I received rewards messages on March 14 & 15th which
    directly stated they were for February Game Pass and Gold Quests, not January. Again, nothing was received in February. I received the February Quest rewards during the month of March. I did not receive January Quest rewards during the month of February.
    Here are the rewards I received during the month of March, which show that they were for February Quests, not January Quests. I already redeemed the codes anyway so I'm not worried about posting.

    [​IMG]
Thema:

Still haven't received January's or February's Xbox Live Quest Rewards for Completion....

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