still have age filtering on xbox game pass pc even though age clearly over 18

Discus and support still have age filtering on xbox game pass pc even though age clearly over 18 in XBoX Games and Apps to solve the problem; Can't play games over 15 even though account age is 52, I'm not in a Microsoft family, so I don't have any other age restrictions. Why?... Discussion in 'XBoX Games and Apps' started by George Devine, Jul 3, 2022.

  1. still have age filtering on xbox game pass pc even though age clearly over 18


    Can't play games over 15 even though account age is 52, I'm not in a Microsoft family, so I don't have any other age restrictions. Why?

    :)
     
    George Devine, Jul 3, 2022
    #1
  2. Lucas Lauer Win User

    still have age filtering on xbox game pass pc even though age clearly over 18

    Hello, George. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    Usually this issue happens when you have a Microsoft child account, create an Xbox profile using this child account but then change your Microsoft account birthdate.

    Your Xbox profile birthdate cannot be changed. You can change your Microsoft account birthdate but it will not reflect on your Xbox profile.

    Are you really 52 years old or are you a child that has a child account but then just changed your age to 52 to be able to play other games? This will not work.

    Now if you really are an adult, never had a child account and is experiencing this issue, please let me know.
  3. davemcfly85 Win User

    How to change my Account from child to Adult?

    NOTE the age of the account has to be 18 in order to promote it, if your age is lower than your real age you will have to wait til the age of the account is 18, even if your are over 18 the age of the account has to be over 18, and there is NO way to change
    the age if you entered it wrong.
  4. MatthewHunsley Win User

    Xbox Support/Mojang Migration

    There is only me and it clearly states "Age Filter: Any Age" under apps and games
  5. sebbong Win User

    Online Filters!!

    ye under age gaming does my nutting they like to gob off and annoy people with squeeky voice would be gd if use filter remove under age from 18 games
  6. ARDZEY23 Win User

    Unable to change Privacy & online safety settings

    It is important that your account is registered as an over 18+ of age in order to be considered as adult.
    It has been already registered as 18+ . It CLEARLY SAYS "ADULT" IN THE "YOUR FAMILY" SECTION
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still have age filtering on xbox game pass pc even though age clearly over 18

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