Still cant connect to Xbox Live

Discus and support Still cant connect to Xbox Live in XBoX on Consoles to solve the problem; Microsoft says Live is working again but I cant connect. The right side of my screen says "Connect to Xbox Live" but when I click it it just makes a... Discussion in 'XBoX on Consoles' started by SkyRazr, Feb 23, 2016.

  1. SkyRazr
    SkyRazr Guest

    Still cant connect to Xbox Live


    Microsoft says Live is working again but I cant connect. The right side of my screen says "Connect to Xbox Live" but when I click it it just makes a beep and does nothing else. My Xbox is connected to the internet and it was working just fine last night.
    Am I missing something else or is it actually still down?

    :)
     
    SkyRazr, Feb 23, 2016
    #1
  2. cavinyl
    cavinyl Guest
    xbox live no go

    ok so I got a new router from twc yesterday, hooked it up and everythings fine, ive got an xbox 360 in the living room that's working great but my sons xbox 1 down in the basement cant connect to xbox live, I done the test connection down there and it said it was connected but he still cant get on xbox live, everything is hooked up just like before
     
    cavinyl, Feb 23, 2016
    #2
  3. Purazeni96
    Purazeni96 Guest
    HELP PLEASE!! :C

    well i still cant connect to xbox live
     
    Purazeni96, Feb 23, 2016
    #3
  4. {Parity}
    {Parity} Guest

    Still cant connect to Xbox Live

    Try doing a hard reset on your console. Hold the power button on the console for 10 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.
    Once it is back up and operational test for results.

    If that doesn't work try logging out of your profile and logging back in.

    Let us know. Good Luck!
     
    {Parity}, Feb 23, 2016
    #4
  5. Adamdust
    Adamdust Guest
    Ive done all this many times myself. The problem persists. Just look at all the posts on this one forum. There is a clear problem with the service right now that only Microsoft can fix before they lose a lot of patrons.
     
    Adamdust, Feb 23, 2016
    #5
  6. SkyRazr
    SkyRazr Guest
    OK I signed out then back in and that seems to have fixed it. Thanks.
     
    SkyRazr, Feb 23, 2016
    #6
  7. GrantSparks
    GrantSparks Guest
    If anyone can help. The hard reset doesn't work.

    When I turn on the Xbox One it looks as if it simply does not have an internet connection, or it's in offline mode. I have ran every test and troubleshoot everything and everything checks out fine. My Xbox One is telling me "It's all good" but nothing will
    launch unless in "Offline Mode" meaning Netflix/Hulu/youtube/Amazon etc. will not launch at all.

    It's okay if my subscription to Xbox Live doesn't work ALL the time, but then why am I paying an annual fee for it when it's so unpredictable. Someone isn't holding up their end of the bargain if you ask me.
     
    GrantSparks, Feb 24, 2016
    #7
  8. Still cant connect to Xbox Live

    Try this and see if it gets you back online .....

    go into settings and accounts and remove all the profiles , (make sure you have the email and password to get them back ) after you remove the profiles , shut the xbox down by holding the xbox logo on the console for 8 seconds till it powers down , while
    it is off , unplug your modem and router for 30 seconds to clear them also , plug the modem and router back up and when they are online , turn the xbox back on , when it is all the way up . re add your main profile ...it may sit there and sync a little while
    but all SHOULD be good afterwards ...
     
    RobertBuckalew, Feb 24, 2016
    #8
  9. stingleword
    stingleword Guest
    I fixed this problem by SIGNING OUT. As soon as I did, the "Connect to Xbox Live" pane disappeared and was replaced with ads! Sign back in, and all services work.
     
    stingleword, Feb 25, 2016
    #9
  10. signing out and back in will work sometimes , other times you have to do what I listed above and remove the profile , shut everything down , then re add it...
     
    RobertBuckalew, Feb 25, 2016
    #10
  11. stingleword
    stingleword Guest
    Got the problem again. Sign out didn't fix it. Happening to 2 XBox One consoles connected to the same internet connection (with two different gamertags). Held power button for 8 seconds to turn off one console, turned back on, and the problem persisted.
    Deleted all profiles from that console, held power for 8 seconds, reset internet connection. Attempt to "add an account" does not work - after a long wait, I get this:

    There was a problem, and we couldn't continue. (0x80a40019)

    Searching this error is unhelpful. I am now unable to play XBox games.
     
    stingleword, Mar 5, 2016
    #11
  12. Resenwuh
    Resenwuh Guest
  13. Please Man Up Win User

    connecting to xbox live??

  14. Multi Colorz Win User

    Cant connect to live

    i still cant connect to xbox live, is something wrong with my account? Or is there still problems with xbox live?
  15. Purazeni96 Win User

    HELP PLEASE!! :C

    well i still cant connect to xbox live
  16. GamerMedic256 Win User

    your gamer profile doesn't have the correct preference settings to play xbox live

  17. X MiXtuRE X Win User

    Can't Get my Xbox to connect to xbox live

Thema:

Still cant connect to Xbox Live

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