Still cant change custom gamer picture

Hi Xbox, I was wondering why i cant upload a custom gamer picture please write me back. *** Email address is removed for privacy ***

Hey AwsomeGuy174, You cant upload a custom gamer picture at this moment because it has been temporarily disabled due to reduce server stress. You should be able to change it to the pictures microsoft already has.

Sincerely,

Hello Hawkey20,

Thank you for posting on the Xbox forums. We understand that you are getting an error when you try changing your gamer picture. Are you trying to use a custom image? The ability to change your gamer picture to a customer image is currently disabled.
We have
a thread that explains more about this. We hope this information helps!

Thanks,

Leo

You should work with support on finding out what is wrong with your account. https://support.xbox.com/contact-us

Changing to custom pictures is not allowed. If the previous picture was also a custom picture, that service is still suspended with no ETA on it being reinstated.

It's not possible to change the age of an Xbox account once it has been created.