Still banned even though ban duration is over

Discus and support Still banned even though ban duration is over in XBoX on Consoles to solve the problem; I'm still banned for communication after my ban period was over. I can't speak or send messages and it's been a week and I tried everything from other... Discussion in 'XBoX on Consoles' started by LegacyUnknown1, Oct 29, 2017.

  1. LegacyUnknown1
    LegacyUnknown1 Guest

    Still banned even though ban duration is over


    I'm still banned for communication after my ban period was over. I can't speak or send messages and it's been a week and I tried everything from other forums please help

    :)
     
    LegacyUnknown1, Oct 29, 2017
    #1
  2. Luffy Quotes
    Luffy Quotes Guest
    Account ban is over but im still com banned

    My account is still communication banned even though the ban is over. Please help
     
    Luffy Quotes, Oct 29, 2017
    #2
  3. Yu Want CooKie
    Yu Want CooKie Guest
    Xbox Banned

    My account received a two week ban from Xbox live but when I go on another account, it still says I'm banned. Does this mean my whole console is banned for the 2 week duration?
     
    Yu Want CooKie, Oct 29, 2017
    #3
  4. Internet Expert
    Internet Expert Guest

    Still banned even though ban duration is over

    Try these steps below, as some people in the same situation find success by doing this:

    1. Ensure you have no more active suspensions. Check
      enforcement.xbox.com       for more info.
    2. If you are clear, then
      remove your account       from the Xbox.
    3. Give your console a power cycle.
    4. Add your account back into the Xbox.
    5. Attempt to use the online communication features now.
     
    Internet Expert, Oct 29, 2017
    #4
  5. LegacyUnknown1
    LegacyUnknown1 Guest
    it's still saying I cannot message anybody.
     
    LegacyUnknown1, Oct 29, 2017
    #5
  6. Mister Mascot
    Mister Mascot Guest
    Hey there LegacyUnknown1,

    Have you seen any more information in regards to this suspension in your email inbox associated with your Microsoft Account? Please be sure to check your spam folders as sometimes the communication can be sent there inadvertently. It's possible the suspension
    on your account is not listed on the enforcement website, but was communicated to you via email instead. Our chat teams can also take a closer look and let you know if you have any current enforcement actions.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Oct 30, 2017
    #6
  7. LegacyUnknown1
    LegacyUnknown1 Guest
    There is nothing in any email or and folders. I think it's just a glitch on enforcements part. I've tried everything. If the enforcement team could just look at it for me
     
    LegacyUnknown1, Oct 30, 2017
    #7
  8. Mister Mascot
    Mister Mascot Guest

    Still banned even though ban duration is over

    The enforcement teams don't use the forums and only speak through the Case Review process. It's best to check in with the chat or phone team to see if there is any action still on the account.

    You can contact Official Xbox Support through either the live chat option (if available) or phone team
    HERE.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Nov 1, 2018
    #8
  9. Mister Mascot Win User

    Still banned even though ban duration is over

    Hey there LegacyUnknown1,

    Have you seen any more information in regards to this suspension in your email inbox associated with your Microsoft Account? Please be sure to check your spam folders as sometimes the communication can be sent there inadvertently. It's possible the suspension
    on your account is not listed on the enforcement website, but was communicated to you via email instead. Our chat teams can also take a closer look and let you know if you have any current enforcement actions.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  10. LegacyUnknown1 Win User

    Still banned even though ban duration is over

    Hey there ,

    Have you seen any more information in regards to this suspension in your email inbox associated with your Microsoft Account? Please be sure to check your spam folders as sometimes the communication can be sent there inadvertently. It's possible the suspension
    on your account is not listed on the enforcement website, but was communicated to you via email instead. Our chat teams can also take a closer look and let you know if you have any current enforcement actions.

    _______________________________________________________

    Mister Mascot

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
    There is nothing in any email or and folders. I think it's just a glitch on enforcements part. I've tried everything. If the enforcement team could just look at it for me
  11. LegacyUnknown1 Win User

    Still banned even though ban duration is over

    it's still saying I cannot message anybody.
  12. Internet Expert Win User

    Still banned even though ban duration is over

    Try these steps below, as some people in the same situation find success by doing this:

    1. Ensure you have no more active suspensions. Check
      enforcement.xbox.com       for more info.
    2. If you are clear, then
      remove your account       from the Xbox.
    3. Give your console a power cycle.
    4. Add your account back into the Xbox.
    5. Attempt to use the online communication features now.
  13. Mister Mascot Win User

    Still banned even though ban duration is over

    There is nothing in any email or and folders. I think it's just a glitch on enforcements part. I've tried everything. If the enforcement team could just look at it for me
    The enforcement teams don't use the forums and only speak through the Case Review process. It's best to check in with the chat or phone team to see if there is any action still on the account.

    You can contact Official Xbox Support through either the live chat option (if available) or phone team
    HERE.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
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Still banned even though ban duration is over

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