STILL BANNED AFTER BAN EXPIRED

Hey there,



We're unable to assist with Enforcement related inquiries, including Reputation, here on the Xbox Support forums. The primary place for further information will be our Xbox Enforcement page
while signed-in. You also have the option to check in with our phone or chat support team through our
Contact Us page to inquire if there is an enforcement action and for how long. They can't assist with enforcement actions, however they should be able to let you know if there
are other actions on your account.



If you have any other Xbox Support questions, please feel free to post up a new thread.



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Xbox Forums Staff



Be sure to check out the
Xbox Forum Guidelines for the Do's and Don'ts as well as the
Xbox Insider Program Forums for help with Xbox Insider Program troubleshooting.

Sorry to hear it. However, a first communications ban isn't for just a few hours. The first ban is usually a 24 hour ban. This means that it would end at the same time it began. In this case on Oct. 5 at 21:12:40 UK time.

You can see the length of the ban by logging in to this link and clicking on the hammer icon
http://enforcement.xbox.com/

If, after the enforcement is over you still cannot use your chat or send messages then delete you profile from the console, power cycle it by holding the power button for 10 seconds until it shuts down and then redownload your profile to the console.

Hello DankSteng,

Thank you for bringing this to our attention. Unfortunately, you will not be able to reach the enforcement team here on the forums. I recommend visiting our
Enforcement websitefor all info regarding Bans/Suspensions.

When you get to the website you may want to check and see if the Enforcement action was extended or if another enforcement action was placed onto your account.



If you were suspended for longer than a day you can also submit a case reviewfrom
the same website.This is how you communicate with the enforcement team and it's the only way.

I hope this helps and thank you again for posting on Xbox Forums!

Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
Unplug the power cord from the back of the console for 5 minutes.
Plug the power cord back in and restart the console.

Sometimes removing your profile from the console and performing a pawer cycle, as {Parity} suggested and then adding your profile back, solves the issue