Still asking for payment even though i have Forza Horizon 5 Premium Edition

Discus and support Still asking for payment even though i have Forza Horizon 5 Premium Edition in XBoX Games and Apps to solve the problem; After coming back to forza for the new dlc i am being told i have to still purchase the dlc even though i own the premium edition also asking me for... Discussion in 'XBoX Games and Apps' started by ethzosmilzo, Jul 22, 2022.

  1. ethzosmilzo
    ethzosmilzo Guest

    Still asking for payment even though i have Forza Horizon 5 Premium Edition


    After coming back to forza for the new dlc i am being told i have to still purchase the dlc even though i own the premium edition also asking me for administrator approval even thogh i am the admin
    Still asking for payment even though i have Forza Horizon 5 Premium Edition [​IMG]

    Still asking for payment even though i have Forza Horizon 5 Premium Edition [​IMG]


    :)
     
    ethzosmilzo, Jul 22, 2022
    #1
  2. Lucas Lauer Win User

    Still asking for payment even though i have Forza Horizon 5 Premium Edition

    Would you please try to create another local account, make it an admin and see if the issue persists?

    Press Win+R Keys.
    - Type netplwiz and press Enter.
    - Click Add button.
    - Click Sign in without a Microsoft Account. If you do not see that option, disconnect from the Internet.
    - Click Local account if prompted.
    - Type the username you want, and the password. You must also specify a hint. Click Next. Click Finish.

    Make the new local account an admin account:
    - Select Start > Settings > Accounts > Family & Other Users > Select the Account Owner Name (you should see "Local account" below the name) > Change Account Type.
    - Select Administrator, and then select OK.
    - Sign in with the new Administrator Account.

    After that:
    - Go to Start > Type Services > Open it.
    - Find all Xbox Services (Xbox Accessory Management Service, Live Auth Manager, Live Game Save, Live Networking Service, Gaming Services).
    - Right Click > Properties> Set the startup type to Automatic. Also Start them.

    - Go to Start > Settings > Accounts > Sign-in Options > Privacy > Uncheck "Use my sign-in info to automatically finish setting up my device and reopen my apps after an update and restart."

    Restart your PC and see how it goes.
  3. ethzosmilzo Win User

    Still asking for payment even though i have Forza Horizon 5 Premium Edition

    none of this worked i tried it all atleast 3 times and i still have the issue
  4. Lucas Lauer Win User

    Still asking for payment even though i have Forza Horizon 5 Premium Edition

    Hello, ethzosmilzo. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    Would you please try to start the Xbox app in administrator mode?

    - Go to Start > Search for Xbox > Right click on the Xbox app > Pin to taskbar.

    - Hold Ctrl + Shift and click on the taskbar icon for the Xbox app. It will start in admin mode.

    If the issue persists, please try the steps below:

    - Go to Start > Settings > Apps > Apps & features > Microsoft Store > Advanced Options > Repair, then Reset.

    - Go to Start > Settings > Apps > Apps & features > Xbox App > Advanced Options > Repair, then Reset.

    - Press Windows + R. Type TEMP and press enter. Delete all the files inside this folder. Repeat this step by typing %TEMP% and Prefetch. Delete everything on both folders too.

    - Press Windows + R. Type WSRESET and press enter.

    - Restart your computer. Make sure you are signed in with the same account on the Microsoft store and the Xbox app.

    - Check your computer region/country and language and please make sure it is the same as your Microsoft account (https://account.microsoft.com/profile). Also check your time zone and date/time is correct.

    Please let me know how it goes.
  5. ethzosmilzo Win User

    Still asking for payment even though i have Forza Horizon 5 Premium Edition

    yes and for the dlc it now just shows the page instead of giving me a price
  6. Lucas Lauer Win User

    Still asking for payment even though i have Forza Horizon 5 Premium Edition

    The "Administrator approval" message is still showing for you?
Thema:

Still asking for payment even though i have Forza Horizon 5 Premium Edition

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