stick drift after software update

Hello Mehmet,

Reverting the firmware didn't work?

Register your device on this link: https://support.xbox.com/help/hardware-network/warranty-service/register-your-product

Then, fill out the repair form: https://account.microsoft.com/devices/select-device-for-repair

You can check the warranty terms here: https://support.microsoft.com/help/...ce-plans-and-terms-conditions-for-your-device

I hope this helps.

Hi Mehmet, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Have you tried to use the Xbox Accessories thumbstick recalibration tool?

To open the Xbox Accessories app on your console, press the Xbox button to open the guide, then under Profile & system, select Settings > Devices & connections > Controllers & headsets.

Before you recalibrate your controller, check to see if there’s a firmware update available for your controller. If there is, update your controller before you recalibrate.

Select Recalibration options.

Select the specific thumbstick you want to recalibrate (left or right).

Follow the on-screen instructions to perform the recalibration.

To rever the firmware, please, follow these steps:



On your Xbox console, press the Xbox button to open the guide, and then:



Go to Profile & system > Xbox Support > Get help > Help topics > Hardware & networking > Controllers > My Xbox controller has connection issues after the last update.



Select Check your controller’s firmware to open the controller firmware reversion screen in the Xbox Accessories app, and then follow the instructions in the app.

I hope this helps.

Source:

https://support.xbox.com/help/hardware-network/controller/controller-calibration-tool

Thanks for the answer i've already tried calibrating multiple times and i already checked the support about that topic. However im not able to see that specific topic. It just doesnt show up on the support page.

That's called stick drift and has nothing to do with this firmware issue. Your controller is broken, you can have Microsoft fix it for a fee or replace it. But no software update will fix stick drift.

Delete the hardware? Do you mean software? Stick drift is a hardware malfunction and can’t be corrected with software upgrades.