STEREO HEADSET ADAPTER DOESNT WORK ON MY CONTROLLER

Old controller required the stereo headset adapter to work with my headset. ( was a friends stereo headset adapter) so I thought i'd buy the new type of controller so as to not also buy the stereo headset adapter.

The new controller differences

3.5mm jack which is pointless

and the bumpers feel slightly different, but that just may be because i'm now used to worn bumpers on my old controller.

that's it

Stereo Headset Adapter issues and questions

If you have a question or problem using the Stereo Headset Adapter, see the following topics.

Stereo Headset Adapter isn’t working

If your Stereo Headset Adapter isn’t functioning well, check the following:

Have you updated your controller’s software to support the Stereo Headset Adapter?

Make sure your controller has fresh batteries. When the batteries get weak, some controller functions like audio and rumble get turned off to conserve the remaining power.

Make sure your headset adapter is firmly plugged into your controller and that your stereo headset’s 3.5-mm cable is securely plugged into the headset adapter. You will know it’s plugged in properly if you press the mute button and the LED lights up.
If the mute light comes on and you have updated your controller but your headset isn’t working, consult the manual or manufacturer.

Try your Stereo Headset Adapter on another controller if you can. If the adapter works on the second controller, try updating the first controller again. If that fails, the controller will need to be replaced. To order a replacement, go to the Xbox Online
Service Center.

These steps were found at
support.xbox.com/.../stereo-headset-adapter

If your Xbox one Controller doesn't work or gets disconnected after you plug in your Stereo Headset Adapter, unplug your adapter,
and then update your controller without the adapter. After the controller is updated, insert your Stereo Headset Adapter back into the controller.

The Stereo Headset adapter uses the USB-like port next to the 3.5mm plug. So if only the 3.5 mm port is mechanically defective, the Stereo Adapter should work.

If however, the "sound decoder" inside the controller is faulty, neither the 3.5mm plug nor the Stereo Headset adapter will work, and you will have to get your controller serviced.

Mad Squirrel JN,

Are you using a wireless or wired headset?

Try some of these solutions listed below:

Stereo Headset isn’t working

If your Xbox One Stereo Headset isn’t functioning correctly, check the following:

• Have you updated your controller’s software to support the Stereo Headset Adapter?
• Make sure your controller has fresh batteries. When the batteries get weak, some controller functions, such as audio and rumble, are turned off to conserve the remaining power.
• Make sure your Headset Adapter is firmly plugged into your controller and that your Stereo Headset’s 3.5-mm cable is securely plugged into the Headset Adapter. You will know it’s plugged in properly if you press the mute button and the LED lights up.
• Try your Xbox One Stereo Headset with another device, such as a laptop, to see if the headset is working. If not, the headset will need to be replaced. To order a replacement, go to the Xbox
  Online Service Center .
• Try your Stereo Headset and Stereo Headset Adapter on another controller, if you can. If the headset works on the second controller, try updating
  the first controller again. If that fails, the controller will need to be replaced. To order a replacement, go to the Xbox Online Service Center .