Steam版 Forza Horizon 4 不能進入遊戲

Hello, kwsyeung,

I just connected with Turn 10 support, and they suggested that you contact Steam support for this specific issue as it is not an issue with the game itself; it is an issue on the Steam client. Please open a ticket and provide some of the steps from this thread to hopefully provide the information they need to resolve this problem.

Thank you,

Hello Kwsyeung,

Thank you for confirming this for me. Let me reach out to Turn 10 and see what troubleshooting steps they can provide me and hopefully we can get this issue resolved.

thanks,

In addition, I actually asked TURN 10 for help on the Forza Support Page a long time ago, but obviously, they have no way and seems to have no idea to help me solve the problem, their status has changed solved.

Hi Kwsyeung,

Sorry for the delayed response as I was trying to find a solution to this issue. By any chance, do you have 2-factor authentication on your Microsoft account? Second, I suggest you submit a ticket to Turn 10 studios to assist you better and see what they recommend as they might know how to resolve this issue. But before you submit a ticket, here is one last suggestion that worked for some users that encountered this similar issue.

Troubleshoot:

1. Sign out of Xbox Live on your PC (might be optional)
   
2. Windows Key / Start Menu
   
3. Search for and open the "Credential Manager"
   
4. Navigate to the "Windows Credentials"
   
5. Scroll down to "Generic Credentials"
   
6. Click on and "Remove" any Generic Credentials that start with "Xbl".
   . . . . Examples look like this:
   . . . . > "Xbl_Ticket|12345..." (there is more)
   . . . . > "Xbl|12345..." (there is more)
   . . . . > "Xbl|DeviceKey"
   . . . . Here is a screenshot of what these looks like
   
   
   
   
   

Submit Ticket to Turn 10 support:

How do I report a bug? Before opening a ticket please try checking our known issues articles or searching for your issue using the search option at the top of the page. We may already have information or troubleshooting for your issue.



Please try to report only one bug or issue per ticket. This helps our team investigate and handle these more effectively. If you have multiple issues you would like to report, please open individual tickets for each.



I hope these suggestions help! If this answers your question, please mark the thread as “Answered.”

Hi, kwsyeung,

I hope you are doing well today. Welcome to the Xbox Community. Thank you for reaching out to Xbox Forums. I see that you are having issues with Forza 4 on Steam. Thank you for providing me with some screenshots of the problem you encountered. I am happy to help and suggest some troubleshooting steps to fix your problem.

Steam - Linking and unlinking an Xbox Live account

When you boot Forza through Steam, you will need to link an Xbox Live account to your Steam profile before you can enter gameplay. Click here and follow the steps required to link and unlink your Xbox Live account when required.

Prerequisites

Though you may have a Microsoft account already, your Microsoft account must also be signed up to Xbox Live. You can check that it is and create an Xbox Live account if required by clicking here.

I hope these suggestions help! If this answers your question, please mark the thread as “Answered.”

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