stealth 700 gen2 max for ps ruining audio when in call

Hello, Paxton my name is Oskayra I am an independent advisor and player like you I hope I can help solve your problem today

It's definitely frustrating when your Turtle Beach Stealth 700 Gen 2 Max for PS5 suddenly starts ruining the audio quality during calls on your computer. Here are some potential reasons and troubleshooting steps to help you resolve the issue:

Possible Reasons:

Audio Settings Conflict: Conflicting audio settings between your computer and the headset can cause distorted audio during calls.

Microphone Interference: Background noise or other audio sources near your microphone might be causing interference.

Microphone Sensitivity: The microphone sensitivity might be set too high, picking up unwanted noise.

Outdated Drivers: Outdated audio drivers on your computer might not be compatible with the headset, leading to audio problems.

Hardware Issues: A hardware issue with the headset or the microphone itself could be the culprit.

Troubleshooting Steps:

Check Audio Settings:

On your computer, ensure the default audio device is set to the Turtle Beach Stealth 700 Gen 2 Max.

Double-check the call application's audio settings and confirm the correct microphone and speaker are selected.
Adjust the mic volume and gain levels to ensure clear audio transmission without distortion.

Minimize Background Noise:

Use the headset in a quiet environment with minimal background noise.
Position the microphone away from your mouth to minimize breathing sounds.
Consider using a pop filter to further reduce unwanted noise.

Adjust Microphone Sensitivity:

On your computer, find the microphone settings for the Turtle Beach Stealth 700 Gen 2 Max.

Lower the microphone sensitivity to reduce the pickup of ambient noise.
Experiment with different sensitivity levels to find the optimal balance.
Update Audio Drivers:

I really hope your problem has been fixed with my help, have a nice day. Oskayra

Thanks guys!

I just found where Turtle Beach's Stealth 700 says you can stream music and take calls from your device all while playing games so I'm going to look into it and double and triple check, but I'm thinking that's what I'll go with!

Howdy.

I have a set of TB Stealth 700s and can confirm that they will simultaneously process both game audio/chat and audio streamed via Bluetooth. Just did a little test to be sure.

The game audio and chat are delivered via WiFi, and the phone audio is streamed via Bluetooth.

If you have any other questions, please ask away!

You need to contact Turtle Beach support for help with their product

https://support.turtlebeach.com/s/?language=en_US

Hi Spoccular,

We understand your sentiment when using Turtle Beach stealth 700 headset on Xbox Series S. This is not the experience that Microsoft wishes you to have. As your support advisor, we will suggest you to check this support article from the headset manufacturer which has troubleshooting and steps you can try - Stealth 700 Gen 2 Xbox - No Mic Audio.

Should you need further assistance, please contact Support Team.

If you have a different concern kindly create a new thread using this link - Create a new question or start a discussion.

Sincerely,



Xbox Forum Moderator

Microsoft Community

Hello! Lots of replies on the monitor front, so I thought I throw in a headset that I like personally. I use the

Turtle Beach Stealth 700s and LOVE them. They're completely wireless + bluetooth so you can use them with xbox, pc, or your phone. They have independent volume settings for game / party chats and are super easy to use. They also sell refurbished

Stealth 700s for a cheaper price if that's something you'd be interested in to save some money.





DESCRIPTION:

The TURTLE BEACH® STEALTH 700 is the latest premium gaming headset for Xbox One, debuting Microsoft’s new Xbox Wireless technology and Windows Sonic surround sound, plus active noise-cancellation and Bluetooth connectivity to the new Turtle Beach Audio Hub
app. The STEALTH 700 features an all-new modern style and delivers immersive surround sound plus chat audio through powerful 50mm over-ear speakers, and features Turtle Beach’s renowned high-sensitivity mic that can be flipped-up to mute. For comfort, the
STEALTH 700 dawns the latest iteration of Turtle Beach’s unique ProSpecs™ glasses friendly design, and has a bonded leather-wrapped headband and ear-cushions. The STEALTH 700 also includes Turtle Beach’s exclusive Superhuman Hearing® sound setting, Mic Monitoring,
independent game and chat volume control, Dynamic Chat Boost™, audio presets including Bass Boost, and a 10-hour rechargeable battery.

SPECS:

Audio Connection

Direct Wireless Connection

Speaker Frequency Response

20Hz - 20kHz

Headset Power

Rechargeable Battery

Battery

Rechargeable 1000mAh Lithium Polymer

Speaker Size

50mm with Neodymium Magnets

Battery Life

Up to 10 Hours

Microphone

Flip-Up Omni-Directional

Headband/Earpad Material

Synthetic Leather with Foam Cushioning

Ear Cushion

Synthetic Leather with Foam Cushioning