Status code issue

I did a detailed network statistic run on my Xbox One X because my profile kept getting signed out randomly on my console as well as frequent disconnects from Xbox Live. When it finished, everything seemed okay 218.08 mbps upload, 10.43 download 0% packet
loss, but for the status code it says "0x0000000040000000". It also gives me the same status code when I run the "test network connection" saying "There was a problem with some of the tests. Try again later." I don't have this issue on my regular Xbox One,
and it displays a completely different status code. I tried searching for this code online as well as on the forums and couldn't find anything about it. Is there anyone else who experienced this?

:)

 

The 03-57-00 Error

Hey Voided Brain, go here - > https://myservice.xbox.com/en-US/Pages/Welcome.aspx and use the troubleshoot another issue link. Then go to Find error code or status code link. If that doesn work then you may have to get your console repaired. Hopefully someone else has a better solution.

 

Issue Buying BC Game Directly From XB1: L4D2

Quick question, well two really. What was the error code? Did you ask google what the error code meant?

Also, if the xbox is having status issues that can cause stupid error codes to drop. Usually though once you google the code you'll know what the issue is, and if the issue isn't related to the internet, i'd still hit up status page for xbox just to make sure.

Which i'll do before i hit post. Xbox Live Service Status | Xbox Live Service Outage seems everything is normal right now, so hit us up with the error code, i'd try again though.

 

Sorry to hear it. For the disconnects on Xbox Live please try power cycling the console by holding the power button on it for 10 seconds till it shuts down to see if that helps.

As for the issue with your account. That could be due to a corruption in it. Please try deleting your gamertag then power cycle the console before redownloading your tag.

 

Hello, Low Fat Diet,

I wanted to inform you that if you have shared passwords with anyone else they might be trying to sign into your account from their side, thus logging you out, I would suggest that you change your password for your Microsoft account. I also recommend that
you report the error code when ever it re-occurs. If none of the above help you always feel free to contact Microsoft support at: https://support.microsoft.com/.

Have an amazing day,



Ambassador

 

If your download speed is that far out of sync with your upload speed (typically download is faster than upload on consumer Internet connections) you may have some other issues. Are you on a wired or wireless connection?