Status code 80154007

Hi there,

Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
http://billing.microsoft.com and also check
http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

After that try redeeming the code on both xbox console and via xbox.com/redeemcode

Also check that the Xbox Live account , the console and code all match region wise, using different regions for any of them cause issues too.

If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
http://support.xbox.com/contact-us they can do a more indepth look into this issue.

had the same thing happen. no error code 80154007 listed

Do you resolve this issue? I have the same error with my 3 month code. I got error code: 80154007

80154007 I keep getting this code can't redeem the the xbox gold i bought for my son for christmas!!!! NOT happy

Hi there,

Remeeming errors can be caused by issues on the account itself. Be sure to check your billing information at
http://billing.microsoft.com if all is correct and
http://account.microsoft.com/services for any outstanding amount issues.

After that try redeeming the code on both xbox console and via xbox.com/redeemcode

Also check that the account, the console and code all match region wise, using different regions van cause issues too.

If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
http://support.xbox.com/contact-us



They should be able to do a more indepth check on what may be causing it and help you sort the issue.