Statement: The new xbox series x overheats and shutsdown with normal use. Microsoft please...

I purchased a new series x on friday 20,2020. Got the machine set up and started redownloaded COD black ops and Warzone from off the cloud. The machine is in a well ventilated area away from dust. I knew i had a big fan up top and made sure to not cover
it up. It has plenty of clearance on all sides nor is the console near a heat source.

My first indication that there was a problem was when i woke up the next morning and noticed the console had shut itself off while downloading content. I had already made sure that the idle power setting was set to never turn off automatically. So the console
is literally shutting down probably due to a bad heatsink or the fan now performing its one and only function. I have never had an issue with the One X shutting down despite leaving it on all weekend long.

Microsoft the ball is in your court. Please provide an system update that addresses cooling issues

:)