State of Decay 2 - After the Upgrade, don't work anymore

Discus and support State of Decay 2 - After the Upgrade, don't work anymore in XBoX on Windows to solve the problem; Aftar upgrade State of Decay 2 to Juggernaut Edition, when I start the game, they shows only the Microsoft Studios, the Undead Labs and Unreal intro,... Discussion in 'XBoX on Windows' started by Alexandre-Z-F, Mar 18, 2020.

  1. State of Decay 2 - After the Upgrade, don't work anymore


    Aftar upgrade State of Decay 2 to Juggernaut Edition, when I start the game, they shows only the Microsoft Studios, the Undead Labs and Unreal intro, then closes. No error messages, nothing.

    Since the upgrade, I can't play the game.

    I alredy update the Windows 10 to version 1909, unistall and reinstall the game, repair the instalation and I have the same result: the game closes when the intro movies finishes.

    Can anyone help solving this issue???

    :)
     
    Alexandre-Z-F, Mar 18, 2020
    #1
  2. Alexandre-Z-F Win User

    State of Decay 2 - After the Upgrade, don't work anymore

    How did you install the game, through the Windows Store or Xbox beta app? You might try a Windows Store reset by typing wsreset into search and let the command prompt run it's cycle. Also you can reset the Xbox beta app by right clicking it and
    selecting - more - app settings - reset.
    I alredy do that either. I install from both sources. but has the same result.

    I continue searching for a clue to understand why the game closes. It's the only game that this happens, the others I have, run smoothily. Even in the Windows log don't have a clue.
  3. Alexandre-Z-F Win User

    State of Decay 2 - After the Upgrade, don't work anymore

    I unistaled and instaled several times (almost one time a day) ressting the Store or the XBox beta.

    Nothing works to maintain the game without closing.
  4. Christyna64 Win User

    State of Decay 2 - After the Upgrade, don't work anymore

    How did you install the game, through the Windows Store or Xbox beta app? You might try a Windows Store reset by typing wsreset into search and let the command prompt run it's cycle. Also you can reset the Xbox beta app by right clicking it and selecting
    - more - app settings - reset.
  5. Alexandre-Z-F Win User

    State of Decay 2 - After the Upgrade, don't work anymore

    Hello Christyna

    I alredy read and do all the steps in this article. Yhe article was updated because a earlier problem I report in the upgrade.

    But, now, I having a new problem. Like I explained, the game starts, shows the intro movies and closes before the Ready Screen. And there's no error message to search or give me a clue to resolve the issue.
  6. Alexandre-Z-F Win User

    State of Decay 2 - After the Upgrade, don't work anymore

    You might need to get actuall tech support from State of Decay devs. Have you submitted a support ticket, I see there is a delay in support due to the global issue of COVID-19. But it's worth a try to get actual tech support, since most of us here are volunteers.
    We don't have access that they would have.

    External Site:

    State of Decay Submit Request Form
    Hi Christyna

    I send request last Friday, but only yesterday I received an answer.

    The game works, if I disconnect to the internet. If I connect again, the game closes. I send a reply to then again and I waiting for a solution. I think the delay is because the COVID-19 too.

    Thanks to you and all the embassors to try to help me. But I think only the Undead Labs will resolve this matter.

    Thanks to all again.
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State of Decay 2 - After the Upgrade, don't work anymore

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