start up issues

Discus and support start up issues in XBoX on Consoles to solve the problem; my xbox one keeps on coming up with the error screen saying the home page took too long to start and gives me an error code... Discussion in 'XBoX on Consoles' started by JoyousZoo540796, Jul 6, 2016.

  1. JoyousZoo540796
    JoyousZoo540796 Guest

    start up issues


    my xbox one keeps on coming up with the error screen saying the home page took too long to start and gives me an error code

    :)
     
    JoyousZoo540796, Jul 6, 2016
    #1
  2. Goronwy491
    Goronwy491 Guest
    Start Up issues

    Hello,

    My Xbox has developed a start up issue. It loads to the green screen, does its loading thing then the screen goes black. I've found heaps on this issue but I can't use the fixes as I cannot get my Xbox to load the troubleshoot screen. I've held down the
    buttons in the right order 20-30 times and I cant get it to work. (Yes I've watched videos to confirm I'm doing the right thing, i cant get a second beep and the Xbox seems to stay in suspension mode until i release the buttons up to 60 seconds later, loading
    the green screen then back to the black screen) HELP, what are my options now? I haven't tried any USB boot downloads OSU1 and 2 etc.

    Regards

    Will
     
    Goronwy491, Jul 6, 2016
    #2
  3. M3tal Daz3
    M3tal Daz3 Guest
    Start up issues.

    This issue often is caused by corrupted data in the console which prevents the home screen from loading correctly, this can often be fixed by a factory restore. Now as you can't actually access the settings to do this there is a way to restore to factory
    defaults using a USB flash drive.

    If you visit the offline system diagnostic support page you can download the Restore Factory Defaults file:

    support.xbox.com/.../offline-system-update-diagnostic-tool

    Read through the process of formatting the flash drive etc thoroughly and follow the instructions as if you were doing a system update but using the file you downloaded you may find that your console will then boot correctly.

    Hope this helps you!
     
    M3tal Daz3, Jul 6, 2016
    #3
  4. Miss Portia Win User

    Start up issue...

    Nice troubleshooting! :) Your hard drive likely needs to be replaced.
  5. M3tal Daz3 Win User

    Start up issues.

    This issue often is caused by corrupted data in the console which prevents the home screen from loading correctly, this can often be fixed by a factory restore. Now as you can't actually access the settings to do this there is a way to restore to factory
    defaults using a USB flash drive.

    If you visit the offline system diagnostic support page you can download the Restore Factory Defaults file:

    support.xbox.com/.../offline-system-update-diagnostic-tool

    Read through the process of formatting the flash drive etc thoroughly and follow the instructions as if you were doing a system update but using the file you downloaded you may find that your console will then boot correctly.

    Hope this helps you!
  6. The7thLetter23 Win User

    Start Up issues

    Do a power cycle. And if problem is still there might need to do a hard reset.
  7. CrazyUSMarine Win User

    Start up issues.

    It sounds like you might need to clear out your "persistent storage" on the console. Head over to Settings>Disc & Blu-Ray. Under the Blu-Ray box, click Persistent Storage, then click Clear Persistent Storage.

    Hope this helps!
  8. XBF Esteban R Win User

    Start Up issues

    Hey, Will!

    Well we do have that link here at

    Try navigating through those steps and let me know if that helps you out.

    If you have not done the update via the USB OSU download, you should.

    Unfortunately though if you cannot get it to reset the way it's supposed to via the steps on our site, the console is almost certainly in need of repair

    If that is the case, you can get a repair order done at
    https://support.microsoft.com/en-us/devices

    Let us know how this info helped in resolution of the issue!

    Much thanks!
Thema:

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