Starfield won't let me download any of my creation club content on my Xbox?

Hello Brenda S, My name is Khaji I am the independent advisor and I will be happy to help you today.

I'm sorry to hear that you're experiencing issues with the Creation Club content in Skyrim Anniversary Edition.

First, make sure that the Creation Club content is installed correctly on your Xbox One. Go to the games and applications management menu on your console and check if the additional content is correctly installed. If it is not, try reinstalling it from the corresponding section in the Xbox store.

Although you mention that you are offline, some Creation Club content may require an Internet connection to be available. Make sure you are connected to the Internet and check if the content you are looking for requires an active connection.

Make sure the content you are looking for is included in Skyrim Anniversary Edition and is not a separate purchase in the Creation Club. Check the product description or consult the official documentation to make sure the specific content you are looking for is included in the edition you purchased.

It is very important to have the latest version of Skyrim Anniversary Edition installed on your Xbox One. Check to see if any updates are available for the game and download and install them, as they may contain fixes for issues related to Creation Club content.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

The DLC is installed as normal on the Xbox, but in the game I don’t have all the content even though it is listed in my game as being there. The issue is the Creation Club says I do not own the mods and so I cannot download them.

The Creation Club content is definitely installed, when viewing installed content I can see the list of everything that’s supposed to be there.

When I check the manage game and add-ons menu it states that both are installed. How can this be the case when so much of the content is not availabe?

It was my understanding that a connection to Xbox Live was not required to play Anniversary Edition with the add-ones included.

The Creation Club content was included when the purchase was made

The Creation Club content is definitely installed, when viewing installed content I can see the list of everything that’s supposed to be there.

When I check the manage game and add-ons menu it states that both are installed. How can this be the case when so much of the content is not availabe?

It was my understanding that a connection to Xbox Live was not required to play Anniversary Edition with the add-ones included.

The Creation Club content was included when the purchase was made.

Hi,

That wasn't the issue I was having, it would tell me I didn't own any of the creation club content and pressing download all did nothing. I opened the game one time and it said I owned it all so I downloaded the content and shut it down however I've just got back on and it says I don't own any of it again.

thanks