Starfield won't launch on pc from xbox app. error code (0xc000001d)

Hello



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Thank you for understanding.





Sincerely

Khou Sun

Microsoft Community Moderator

Hi Andrzej Dziąg





Greetings!



Thank you for posting in Microsoft Community.



Upon reading the description you have posted, it seems that you have an issue with Xbox wherein you are getting an error code (0xc000001d). When you try to launch Starfield on your PC.



We understand, that you are quite at loss right now. As you are unable to play your favorite game due to an error code (0xc000001d). That prevents your Starfield game to open successfully.

Let’s work together in finding the best solution to this issue.



For me to better understand the issue, I’d like to ask a few questions:



• When did this issue occurred?

• Have you already tried the list of troubleshooting steps provided from this support link: Troubleshoot issues with the Xbox app for Windows | Xbox Support?





In the meantime, we would like you to also check some of the known issues of the Starfield game from these support article links: Bethesda Support Link/GRKI Link.

We look forward to your reply,



Sincerely

Khou Sun

Microsoft Community Moderator

Hi Andrzej!

Thanks for reaching Microsoft Community. We're here to help and let's work on this together.

I'm sorry to hear that you're experiencing issues launching Starfield on your PC through the Xbox app. Error code (0xc000001d) usually indicates a problem with the application's initialization process. Here are a few steps you can try to resolve the issue:



1. Make sure your PC meets the minimum system requirements for Starfield.

2. Check for any pending Windows updates and install them.

3. Try resetting the Xbox app by going to Settings > Apps > Apps & features > Xbox > Advanced options > Reset.

4. Try reinstalling the Xbox app and Starfield.

Please let us know how it goes. We look forward to hearing from you.



Greetings,

RodelioP.

Same issue here. I tried to reach out to Bethesda well over a week ago (maybe 2) with no response. With all the very poor reviews of Starfield lately, I think I wasted my money on the PC Pass just to play it. None of the other games on there are of interest to me (or I finished them on PS4 already).

Hi

In this case , I would suggest to reach out to the game developer instead for assistance on this. You can reach Bethesda support through this page: Starfield - Bethesda Support

You may also check this article for more details on Starfield: Game Release Known Issues for September 2023 - Microsoft Community


Thank you for understanding.



Truly Yours,

Fatima

Microsoft Moderator