Starfield Problems Master Thread ALL ISSUES HERE PLEASE

Hello serge r,



Greetings!



Thank you for posting in Microsoft Community.

Based on the description, you are having issue with the premium skins dlc that is not working on Xbox app on Windows PC. Let us check and see on what we can do to help resolve your concern in a timely manner.

As per description, the premium dlc is already installed in your device. It is possible that there was a problem with synching with your game save. If you have the game on Xbox, you can go to your Xbox settings and ensure that the games you want saved to the cloud are synched up. You can do this by going to Settings, then select Storage and then selecting your cloud-saved games. Ensure that Starfield is one of them and let the game sync to the cloud.

By the way, While Starfield is an Xbox Play Anywhere (XPA) title, the game can NOT be played at the same time on two different devices if you are signed into the same Microsoft Account. See: Game Release Known Issues for September 2023 - Microsoft Community

Additionally, the issue you are describing could be a potential bug of the game. You can report it here:

For your reference, you can also check latest updates of the game through this link: Starfield - Bethesda Support

• Starfield | Official Website | Bethesda.net
  
• Starfield FAQ (bethesda.net)
  
• Starfield Problems Master Thread ALL ISSUES HERE PLEASE - Microsoft Community
  

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Hello

Thanks for providing us with some updates on your current concern.

And we apologize if you are not quite satisfied with the service provided to you. We very much understand how important it is for you to play this game on the Xbox app. On the other hand, we are very pleased to know for now that everything is now perfectly working on your end.

By using a different game launcher like Steam, thanks for sharing this alternative option. As this will be of great help for other community members that might encounter the same problem in the future.

Please do also know that there are several known issues with the Starfield game on the Xbox app for PC. Just in case you run into any problems again with the specified game.

You can check the know issues from this thread links and support article pages: Starfield Problems - Microsoft Community / Starfield FAQ (bethesda.net).

Sincerely

Khou Sun

Microsoft Community Moderator

Hello Augusto Cata,



Greetings!



Thank you for posting in Microsoft Community.

Based on the description, you are experiencing crashing issue with the game and the issue persists even after performing some troubleshooting steps in your end. Let us check and see on what we can do to help resolve your concern in a timely manner.

To help the game run smoothly in your device, make sure to check the system requirement provided by the game developer support team. You can check it from here: System Requirements - PC - Starfield - Bethesda Support

Additionally, you can report the problem to Team Xbox so this can be investigated. Use report a problem online or follow the steps below:

• Press the Start button, and then type Feedback Hub in the search box.
  
• Open the Feedback Hub app and select Report a problem.
  
• Write the details in Summarize the comment and Give us more details (optional). Consider the following questions when deciding which details to include:
  
  • What is the problem or unexpected behavior?
    
  • What steps did you take to find the problem?
    
  • What additional software, hardware, or accessories were you using when the problem arose?
    
  • Did you see any error messages or codes when the problem or behavior arose? If so, what was the error message or code?
    
• If you can show us the problem, be sure to include screenshots.
  
• When you're done, select Submit.
  

You can also check the links below where you can find some updates of the game and check other member who shared some troubleshooting steps for some known issue of the game.

• Starfield Problems Master Thread ALL ISSUES HERE PLEASE - Microsoft Community
  
• Game Release Known Issues for September 2023 - Microsoft Community
  

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Hey there Master! Can you please start a new thread here detailing your issue and any steps you have already taken? We'll be happy to assist you there, thanks!

Hi,

please look up in the forum.

There is a pinned thread only for Starfield topics.