Starfield loads directly to Microsoft store

Hi Tristan T! I hope you are well, delighted to be able to offer you my help!

It is a pleasure to write to you and try to help you in any way possible, for my part I will do my best to try to help you resolve any questions/problems you are presenting.

I would like to know if you still have an internet connection, since according to a search I did I found information that it is very important to have an internet connection to receive updates, this must be the root cause of the problem you are experiencing.

You can take a look at the following publication:

https://gamertweak.com/fix-crashing-xbox-starfield/

Let me know if this information was useful to you, otherwise I will be attentive to continue helping you!

Best regards,
Daniel.

GTA V is not available because it's not available in the Microsoft Store for PC. Starfield has not been released in the UAE through Microsoft.

It's only Gris that does this for me. I'm signed in on Microsoft store and Xbox with the same account. Lies of P, Starfield and Payday3 don't have this error.

I am trying to install Starfield as well, and have spent hours on a call trying to fix through the Microsoft Store. This has been an issue for many months.

Hello Ol´ Dirty Bastard,

We appreciate you for sharing this with us and welcome to Xbox Forums.

We understand that you are having trouble accessing Starfield through the Xbox app and the Microsoft Store app, even though you have Game Pass from your end.



Firstly, I would like to confirm if you have tried restarting your device and checking for any updates for the Xbox app and the Microsoft Store app. If not, please try doing so as it may resolve the issue.



If the issue persists, it is possible that Starfield may not be available in your region or there may be a delay in its release. I recommend checking the Xbox Game Pass app or the Xbox website for any updates on the availability of Starfield in your region.



Additionally, you can try searching for Starfield directly in the Microsoft Store app by typing "Starfield" in the search bar. If it still does not appear, it may be worth checking if your Game Pass subscription is up to date and active.



If you continue to experience issues, it is best to visit the game developer's website for more information: Support articles for Starfield.

Also, check the system requirements of the Starfield game to see if we can run the game on the system. You may also consider contacting the game developer by submitting feedback for further assistance.

You can check out this link to Known Game Release Issues for September 2023 - Microsoft Community.

I hope these steps help you get Starfield up and running on your device. If there is a misunderstanding or any clarification, please let me know. I'll be more than happy to help.

Best regards



Microsoft Community Moderator