Starfield is crashing every five minutes even after update.

Hi Josh_291!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.

Thank you for understanding.

Regards,

RodelioP.

Hi Josh_291!

Thanks for reaching Microsoft Community. We're here to help and let's work on this together.

I'm sorry to hear that you're experiencing issues with Starfield on your Xbox Series X. It sounds like you've already tried a lot of troubleshooting steps, but there are a few more things you can try.



First, make sure that your Xbox Series X is fully up to date with the latest system updates. You can check for updates by going to Settings > System > Updates & downloads.



Next, try clearing the cache on your Xbox Series X. To do this, turn off your console, unplug it from the power source, and wait for 10 seconds. Then, plug it back in and turn it on.



If the issue persists, you can try contacting Xbox Support directly for further assistance. They may be able to provide additional troubleshooting steps or escalate the issue to the appropriate team for further investigation.



To contact live support, please follow the guide below:

1. Please use this link: Contact us | Xbox Support
   
2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
   
3. If not, please select the country/region it is showing and select the correct one among the list.
   
4. Make sure to use to check the available contact times of the support.
   
5. Select the "Contact Us" button
   
6. Select the drop-down menu options that will match your concern.
   
7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
   
8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
   
9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
   
10. Should you encounter same issue and have an error message please let us know so we can forward your findings to the Internal Support Team.
    

Hope this helps!



Regards,

RodelioP.

It's been crashing every five minutes when I play, I guess I'm a pretty bad driver.

Same problem here.

starfield crash in 10/15 minutes of gameplay.

It depends on how the Beta goes. If people get it and it crashes their system every five minutes they obviously have some work to do.