STARFIELD - How do I resolve a Error code: (0xc000001d) when launching the game?

Discus and support STARFIELD - How do I resolve a Error code: (0xc000001d) when launching the game? in XBoX Games and Apps to solve the problem; I am having an issue launching Starfield on my pc. I keep getting a "error code 0x00000001" after 3 seconds of launch screen coming up. I have an... Discussion in 'XBoX Games and Apps' started by Louchavelli, Sep 7, 2023.

  1. Louchavelli
    Louchavelli Guest

    STARFIELD - How do I resolve a Error code: (0xc000001d) when launching the game?


    I am having an issue launching Starfield on my pc. I keep getting a "error code 0x00000001" after 3 seconds of launch screen coming up. I have an Ultimate subscription. I have taken the following steps to try to fix the issue:

    ⦁ Restarted PC

    ⦁ Confirmed my Xbox app and Store are the same account.

    ⦁ Confirm I am on the latest version of Windows:

    Edition Windows 10 Pro

    Version 22H2

    Installed on ‎8/‎17/‎2023

    OS build 19045.3393

    Experience Windows Feature Experience Pack 1000.19044.1000.0

    ⦁ Reinstalled Xbox and Gaming Services apps on PC.

    ⦁ Ran the Gaming Services Repair Tool

    ⦁ Repaired game/verify files

    ⦁ Uninstalled/reinstalled game to multiple drives, including a SSD

    None of this work. The following is a snapshot of my system:

    Processor Intel(R) Xeon(R) CPU X5690 @ 3.47GHz 3.46 GHz

    Installed RAM 96.0 GB

    Device ID 45CBA6FD-D41B-4405-A47F-15A4B6F6C5EC

    Product ID 00330-80000-00000-AA883

    System type 64-bit operating system, x64-based processor

    Card name Radeon RX550/550 Series

    Is there anything else I can do to run this game. I have no issues launching my other games.

    :)
     
    Louchavelli, Sep 7, 2023
    #1
  2. Louchavelli Win User

    STARFIELD - How do I resolve a Error code: (0xc000001d) when launching the game?

    Bethesda was less helpful. They have updated their documentation to include that Starfield has to be installed on a SSD. That was the only support I recieved.

    I have since installed it on a SSD and I'm getting the same error. I have reached out to Bethesda as it seems Microsoft are directing folks there.
  3. Juhn Jac Win User

    STARFIELD - How do I resolve a Error code: (0xc000001d) when launching the game?

    Hi Louchavelli



    Greetings!



    Thank you for posting in Microsoft Community.





    We understand that you need help with this concern. We will work together to achieve your desired resolution.



    Error code 0xc000001d usually indicates a problem with the game's installation or a missing system file. Here are some additional steps you can try to resolve the issue:



    1. Update your graphics card drivers to the latest version.

    2. Run Windows Update to ensure that your system is up to date.

    3. Disable any antivirus or firewall software temporarily and try launching the game again.

    4. Try running the game as an administrator. Right-click on the game's shortcut and select "Run as administrator."

    5. Try running the game in compatibility mode. Right-click on the game's shortcut, select "Properties," and then click on the "Compatibility" tab. Check the box next to "Run this program in compatibility mode for" and select an earlier version of Windows from the drop-down menu.

    If you still experiencing the same issue, please report your concern to Bethesda Support

    We look forward to your reply.



    Sincerely



    Microsoft Forum Moderator
  4. Juhn Jac Win User

    STARFIELD - How do I resolve a Error code: (0xc000001d) when launching the game?

    Hi Louchavelli

    Thank you for your reply.

    We have just found out that this is an ongoing issue right now, please stick with Bethedesda since they're already performing an investigation about this matter and please wait for their response.

    Thank you for your understanding.



    Sincerely



    Microsoft Forum Moderator
  5. Louchavelli Win User

    STARFIELD - How do I resolve a Error code: (0xc000001d) when launching the game?

    Hi Juhn,

    Unfortunately, none of those steps worked.

    1) I have the latest drivers for my graphic card

    2) Per my initial notes, I have the latest updates available installed

    3) I have turned off my firewall and still won't launch

    4) Running as administrator has no effect

    5) I've tried different compatibility options and none worked.

    I've already reached out Bethedesda and still no response.

    thanks
  6. Courtney Noelle Win User

    STARFIELD - How do I resolve a Error code: (0xc000001d) when launching the game?

    thank you for all of the detailed ways you tried to fix the error. I have tried all of these things as well and I am not having any luck. I'm posting 20 days after you. Did anything ever work?
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STARFIELD - How do I resolve a Error code: (0xc000001d) when launching the game?

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