Star rank dropped

Hello xII Kingz IIx,

We do not see you ever having a 3 star MyVIP rank. We have also checked your purchase history against your current progress and can confirm that your 72% progress towards MyVIP rank 3 currently being displayed is accurate.

Ranks reset each year. In order to maintain star levels, you have to spend the same amount (or more) each year.

Hello Anger and Rage,

MyVIP is recalibrated on a yearly basis. When we recalibrate, we use your total eligible spending from the previous year to calculate your starting MyVIP rank for the new year, and then set your progress to a default state. We see that your spending for
the year (September 2015 -December 2016) was beneath the three star requirement for your region (900 CAD). Therefore, you were placed at a two star rank. We have evaluated your spending for the year so far, and you are at $180.56. Since 180.56/900 = .2, you
are currently at 20% MyVIP progress.

No. VIP ranks reset each year. You have to spend the same, or more, each year to either maintain your star level or move on to the next level. If you spend less, you can drop to a lower level.

The progress is what resets. You spend money this year, whatever rank you get to is your star rank for the following year. So you were 1 star last year (since you didn't make it to 2 star) and you will keep 1 star this year until you spend enough to earn
2 stars. However much money you spend this year will increase your star rank and you'll have that rank the following year.

That is how they've done it the last 2 years.