SRX1331771602ID - My controller is not working correctly (Xbox ONE)

Hello

Please take into account that this is a public and not a private forum so please don't share any personal information. As for the controller not working on your PC, have you tried installing the drivers for it ?

Please follow the steps on this page to troubleshoot your controller

support.xbox.com/.../connect-xbox-one-controller-to-pc

What type of problem are you having with your controller?

MY CONTROLLER WON’T CONNECT TO MY CONSOLE OR PC -> it doesn't apply. the controller does connect to my pc

I CAN’T UPDATE MY CONTROLLER -> it doesn't apply. Xbox Accessories says it is up to date

MY CONTROLLER DOESN’T FUNCTION CORRECTLY -> somehow it doesn't. let's take this option

MY CONTROLLER WON’T POWER ON -> it doesn't apply. the controller does power on

SOME OR ALL OF THE BUTTONS ON MY CONTROLLER DON’T WORK AT ALL -> it doesn't apply. All buttons do work correctly

SOME OF THE BUTTONS ON MY CONTROLLER DON’T WORK AS EXPECTED -> it doesn't apply. All buttons do work as expected.

so:
Xbox One Wireless Controller Solution doesn't have an option for the "stops working" symptom

Check for any updates, such as this XBOX Update controller firmware article
especially if you have an older version.

My preference is the uSB wired method.

It may also be helpful to check Set up and troubleshoot headset adapter

Hi you can try remake the controller calibrations in Settings >Devices > controller

You tried remake that recalibration, or no yet?

Good day!



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Thank you for your understanding.


Respectfully,



Microsoft Community Moderator