Spyro Reignited Trilogy saving problems

I'd recommend checking out the Spyro Reignited Trilogy. This is the first three Spyro games remastered.

Hi Michael,

Thanks for reaching out to us here on the Forums! I moved your post into a new thread so that we could tailor our support specifically to you! Please
detail the issue at hand and any troubleshooting steps (if any) you’ve tried so far.

Try to power cycle then re-install the game and if that doesn't solve the save problem then you will need to try a

soft factory reset while keeping games and apps.

Side Note:
It is
very important to make sure you know the primary email/password to the account before removing
it from the console.



To check the email being used with the gamertag, go to
Settings > Account > sign-in, security & passkey;
in middle column at the top it will say "show on home"
if it is checked it will rotate from gamertag and email on homepage. If it is not check marked, it will show in this box.



Let us know if that helps!

Try reinstall the game and try clearing cache. Put
your finger on the start button of the console for 10 seconds until it goes out.
Then wait another 30 and turn it on again.
After trying this, reinstall the game.
It may work for you .

I think I have some other problems with my Xbox account, because I've checked and it doesn't display Spyro between my games, and also says that the last time I played is last Friday (and it displays the objectives I've reached up to Friday). Tomorrow I'll
check if I can find what's going on -.-

Next time i'll be sure everything is saved on the cloud

Hi Diego,

Thank you for the reply (and also to {Parity} ).

I have no external hard disk, all the saving are on my Xbox. I have internet connection but the account I am using for playing Spyro is not registered to Xbox live.

Let me be more detailed in describing the problem:

Last Saturday I played many times during the day, switching my Xbox off between a session and another one, everytime I came back playing without experiencing any problem. But when Sunday I turned on my Xbox I found the saving data partially missing. Saturday
I had finished Spyro 1 and I had begun Spyro 2 (completing about 30% of the game), Sunday when I pressed on "continue the game" I found out written that I had completed only 70% of Spyro 1 and 0% of Spyro 2!!! I tried turning off and again on my Xbox but
nothing changed.... My data where gone! Despite the delusion and the anger I played again Spyro 2 on Sunday, reaching about 40% of the game. But today (Monday evening) as I came home from university and started playing, just to find out the same problem: all
my progress done yesterday on Spyro 2 are gone, just 1% was left.

If I have not been clear enough, the strangest thing is that if I exit the game, switch off the console and come back later in the same day, everything looks fine, but the after a night (during which my Xbox One is kept off, obviously) the saving data of
the previous day are almost all gone (not only those of the last game session).

However I'll try the power off cycle and I'll let you know if the problem will be fixed.