Spyro Prop

Does anyone know if the Spyro Prop you get from buying spyro on the microsoft store, will it ever be avaliable to purchase in the prop shop? Since i already preordered the game i didnt think this promotion was going to be avaliable.

kind regards.

Jayden

:)

 

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Hi Jayden,

Thank you for coming to the forums today. I'd be happy to try and help.

There is no indication that the Spyro companion prop will be included in the Avatar store since it looks like it is a promotional bonus item so those usually don't end up being available to purchase after the promotion is done. They try to keep it exclusive
to the promotion to incentivize pre-ordering of the game or purchasing the game during the promotion window.

The description for the
game online is as follows: "Pre-Order or Purchase the Spyro Reignited Trilogy by December 1st and receive a bonus*: Spyro Companion - Xbox One Avatar Prop *Item will be available 7-10 days after the promotion’s end. Promotion ends 12/2/18 at Midnight PST."

So if you preordered the game or just recently purchased it, you should still be eligible to receive the promotion via code to your Xbox Live Message Center 7-10 business days after the promotion ends so you still got some time to wait before you receive
the code to redeem for the Spyro companion avatar prop.

I hope this information is helpful!

 

Hello, i ordered the physical edition of the game. But i dont have an xbox yet. I’m getting one for christmas. But i dont know how to get this “code”. Could you inform me on how to please?

 

Is there a way i could show Microsoft the physical edition And get them to give me a code?

 

Hi Jayden,

Unfortunately the only way to be eligible for this promotion is if you purchase the game from the Microsoft Store using your Microsoft/Xbox account.

Where did you buy the physical copy? I suggest going back to the place you bought the game and ask them to see if they are participating in this promotional offer as promotions are usually offered by multiple retailers and they will be the ones to provide
the code to you when it's available.

The only other thing I can suggest is to request a refund from the place you purchased the game from if they are not participating in the promotion, and then purchase the game from the Microsoft Store to be eligible to receive the code from Microsoft.

I hope this is helpful.