Spyro and Crash bundle

It's the spyro crash digital bundle it's two downloads one is spyro it has all 3 spyro games and runs fine but the other download crash never started up it goes to the loading screen before the main menu and quits to dashboard before the main menu

I'd give Spyro a slight nod. That said, for anyone who might be interested in getting both of the remastered trilogies, I know that there's a

bundle on the Xbox store that features both games for slightly cheaper than either one would be separately.

Did all of that. it's still not starting I'm surprised because it's a digital copy

Hey there Andie!

Sorry to hear that you're dealing with this issue trying to launch Crash.

I would suggest that you try the guide that we have here on our support page entitled "My Xbox One game won't start or freezes during gameplay"
and see if that clears everything up.

If that doesn't resolve the issue, the best next course of action would be for you to try what we call a soft reset of your system.
It's a reset of your console back to factory settings but one that does not uninstall any of your games or apps and is a really good troubleshooting step for most issues.

Just make sure that before you go ahead with it, that you do know all of the sign-in information for any/all of your accounts(asthey
will be removed) and have easy access to your internet network.

Also make sure that you select the option denoted
reset and keep my games and apps.

Follow the steps here on
How to reset your console to factory defaults on Xbox One and let us know how that helps with the issue





Thanks

Hi! Yes, that is the case as any Xbox version of Crash will include those two bonus levels.