spotify doesn't work anymore

Discus and support spotify doesn't work anymore in XBoX Games and Apps to solve the problem; i downloaded it and it worked really well. After a few days the app is stuck in a infinte loading screen b2f21f5e-391c-4ae2-bdbd-fbac0129dd2e Discussion in 'XBoX Games and Apps' started by Bomfort09, Nov 21, 2017.

  1. Bomfort09
    Bomfort09 Guest

    spotify doesn't work anymore


    i downloaded it and it worked really well. After a few days the app is stuck in a infinte loading screen

    :)
     
    Bomfort09, Nov 21, 2017
    #1
  2. denis97g
    denis97g Guest
    My Spotify won’t load

    In that loading state, have you tried playing something on Xbox via Spotify Connect? if that doesn't work you should contact spotify support for more help,
     
    denis97g, Nov 21, 2017
    #2
  3. Pergab
    Pergab Guest
    Game doesn't work anymore

    Dear Support,

    Today morning I started to play on my laptop computer with the brand new event. I successfully finished first 5 challenges. When I started the 6th challenge, cards did not appear, just the simple emty background appeared. Since this I'm not able to play
    with Microsoft Solitaire Collection at all. I completed some daily challenges earlier on my Laptop - not too often, but regularily.:

    I've already tried to:

    - Restart, update and reinstall application

    - Restart my computer

    - Update my Windows

    - Relog to my xBox account

    I'm using Win10 on my laptop. Nothing has changed between challenge 5 and 6 on my OS. Now I'm not able to start daily challenge, standard games or stars club at all.

    What else could I check?

    Thank you:
     
    Pergab, Nov 21, 2017
    #3
  4. maxen
    maxen Guest

    spotify doesn't work anymore

    Hi Bomfort, can you try power cycling your console? Press the power button for 10 seconds; unplug the power cable from the wall; wait 5-10 minutes; reconnect and power back on. Does the app behave better now?

    If not, can you try uninstalling the app (go to My Games & Apps > Apps, highlight Spotify, press the Menu button (three horizontal lines) and select Uninstall) and then reinstalling it?

    Let us know how you get on.
     
    maxen, Dec 9, 2017
    #4
  5. STUP1D
    STUP1D Guest
    no it doesnt work nothing works my spotify is forever doomed
     
    STUP1D, Dec 22, 2017
    #5
  6. maxen
    maxen Guest
    Could you potentially make a new thread detailing the problems you're having and the steps you've tried? That makes it easier for us to offer assistance.
     
    maxen, Nov 2, 2018
    #6
  7. STUP1D Win User

    spotify doesn't work anymore

    Hi Bomfort, can you try power cycling your console? Press the power button for 10 seconds; unplug the power cable from the wall; wait 5-10 minutes; reconnect and power back on. Does the app behave better now?

    If not, can you try uninstalling the app (go to My Games & Apps > Apps, highlight Spotify, press the Menu button (three horizontal lines) and select Uninstall) and then reinstalling it?

    Let us know how you get on.
    no it doesnt work nothing works my spotify is forever doomed
  8. maxen Win User

    spotify doesn't work anymore

    Hi Bomfort, can you try power cycling your console? Press the power button for 10 seconds; unplug the power cable from the wall; wait 5-10 minutes; reconnect and power back on. Does the app behave better now?

    If not, can you try uninstalling the app (go to My Games & Apps > Apps, highlight Spotify, press the Menu button (three horizontal lines) and select Uninstall) and then reinstalling it?

    Let us know how you get on.
  9. maxen Win User

    spotify doesn't work anymore

    no it doesnt work nothing works my spotify is forever doomed
    Could you potentially make a new thread detailing the problems you're having and the steps you've tried? That makes it easier for us to offer assistance.
  10. Sodangidni Win User

    my spotify doesn't work

    Hello, D. I’m Arturo.

    I’m sorry to hear you’re having trouble with your Spotify account.

    Not only that, but I want to inform you that for specific app issues, it is better to contact their dedicated support channel.

    They will be able to provide further assistance, and you can contact them by clicking below:

    https://support.spotify.com/article/contact-us/

    In addition to that, and as a general recommendation, make sure you’re entering the same email address you previously used to create your Spotify account.

    Furthermore, I think you may find helpful the following thread. There, you can review when it’s necessary to reach Microsoft support or the dedicated game support:

    https://answers.microsoft.com/thread/b69c506c-bdff-41e2-a013-fbcb6f8ff23f

    Thanks for taking the time to read me,

    Arturo.
  11. denis97g Win User

    My Spotify won’t load

    In that loading state, have you tried playing something on Xbox via Spotify Connect? if that doesn't work you should contact spotify support for more help,
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spotify doesn't work anymore

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