Spotify App doesn't work on Xbox Series S

Kamil Dylewicz · Feb 6, 2022

Hi everyone,

I had an Xbox Series S for some time now and initially I was able to use Spotify without any problems. However, after re-installing the application I am unable to log in to it.

When I try to log in via username/email & password the button 'Log In' does absolutely nothing. It does not matter if I provide correct or incorrect login details nothing happens.

QR/passcode log in does not work either. When I go through the process on my phone it seems everything was paired successfully but on my TV screen I can see that Xbox keeps displaying the log in page to me (with the QR code and the activation code).

Initially I though this could be a temporary bug but it keeps happening (it has been two months now) and my Spotify works seamlessly on other devices.

Does anybody know how I could tackle this problem?

Thanks!

:)

L4c3rd4

I see!

That happened to me once but just with disney+ app

What helped was this:

First, clean the cache of your console that way:

1. With the console turned on, hold the XBOX power button on the console for 10 seconds until you hear a small sound.

2. Wait 10 seconds.

3. Turn it back on.

Note: It may take a while for it to turn on, don't worry, it's normal.

Then, restore your console keeping the games and apps:

***IMPORTANT*** If you share accounts with someone, you will have to redo the process of placing the account as the main one again, be aware of the chances you still have to do this, as Microsoft makes available per year, only 5 chances so you can make some account your console's main account.

1. Press the Xbox button to open the dashboard.

2. Select System > Settings > System > Console Information >

3. Select Reset console > Restore and keep my games and apps.

4. When asked to pull settings from an old Xbox, choose no, thanks

5. You will have to log in to your accounts again, and when you sign in with your account, make sure you turn it has your home console also, that's it.

NOTE: Rest assured, you won't lose games or saves

Kamil Dylewicz

Hi Vinicius,

I still have the same issue with my Spotify on Xbox. It would be great if you could hint me a possible way of fixing this.

Thanks in advance!

Kamil Dylewicz

That's correct. Other applications (Netflix, YouTube etc.) as well as all games work just fine. It is only Spotify being problematic in my case.

Kamil Dylewicz

Hi Georges,

Thanks for such quick reply.

I have followed your advice with console reset but it does not seem to solve the problem. I have tried re-installing the Spotify application multiple times now and it did not help either.

L4c3rd4

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Kamil, how are you today? Hope you're well.

Still, need some help with the particular issue?

Spotify App doesn't work on Xbox Series S