Speaking with an actual person.

#IH8Microsoft · Nov 20, 2020

Hello.

I am very very angry so will keep this short.

I need to speak to an actual human agent. I call customer service but they only tell me to go to the website! I cannot use the website. I must speak to a person. And the callback option says it's unavailable! I need to a person who has power
in subscriptions. Is there a number I can call with a person?

If you must know the issue, I accidentally redeemed my 3-month-long Xbox Live subscription card to the wrong account. I need it transferred. No other options. Transfer my subscription.
It is currently on *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***. I need the subscription
transferred to *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***. this must be done or Microsoft can e-transfer me $40 in a refund.

It seems that Microsoft has completely scrapped the concept of human interaction with customer support, even though it is a vast Enterprise with many products, and many technical issues can come with each product, it seems we're stuck with the website and
a pre-recorded voice. This is blatantly foolish. I need to speak with a person. Unless someone can transfer this 3 month Xbox Live subscription
from *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** to *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***.

Do it.

:)

Smwutches

You would gave to go to http://support.xbox.com/contact-us and request a call back or chat with support.

Alternatively, if you're both using the same console, you can set it as your Home and share it with the other person. https://support.xbox.com/help/hardware-network/console/my-home-xbox

#IH8Microsoft2

I am *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***, the holder of this subscription (and the same person), and I approve of and endorse this request.

Do it.

ngocphi

Also it's a violation of privacy laws to disclose conversations that can lead to retaliation

You will simply have to talk to your son about his behavioir

It doesn't matter who starts a fight if he doesn't keep his language at rated e for everyone he will continued to be punished

Trash talking is allowed in moderation but must be kept as a moderate level and no rated anything about e or g talk it's not that difficult to understand

I don't want to know who reported or who the conversation was with or even what the other person said. I want to know what my 10 year old son said! I don't need think that's asking or expecting too much...

that's the point if they gave you the private information on what he said he can trace it back to the person. And that is the violation of the privacy of the network that's the point you aren't getting

You can't trace who reported you as it's protected legality and rightfully so

Retaliation. Isn't allowed it's real simple tell your son keep it clean it's not rocket science

Most online servicea will not allow you to dispute or talk to any enforcement agent

Suspensions are only one way on most services

You only get the type of suspension on all online services only xbox allows for reinvestigation but by server logs not private information

DominumStige

Hi!

Have you talked to technical support? Try to contact the support directly from

here.

ngocphi

Also it's a violation of privacy laws to disclose conversations that can lead to retaliation

You will simply have to talk to your son about his behavioir

It doesn't matter who starts a fight if he doesn't keep his language at rated e for everyone he will continued to be punished

Trash talking is allowed in moderation but must be kept as a moderate level and no rated anything about e or g talk it's not that difficult to understand

Speaking with an actual person.