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Hi

I preordered the gold edtion of The Fractured But Whole, but am unable to download the free copy of The Stick of Truth. I have spoken with support a couple of times now, and the final time someone has advised me to post onto here for assistance.

When I search for Stick of Truth in the Marketplace, I can see the game, but there is no option to download, install or manage the game.

:)

 

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i was able to get it from the pc. thank you

 

South Park promo

Hey there lll SUBZERO III.

There was a known issue with playing backward compatible titles for users in the Xbox One Update Preview. Please be sure to post in the
Preview Forums if you're having any trouble while taking part in the Update Preview. If you're having trouble accessing the forums or have any other Xbox Support questions please create
a new thread and let us know.

 

Hey, CapnJack77! It sounds like you might be a part of the preview program and made the purchase on the console. Would this be accurate?

 

Extremely accurate, haha. Right on both counts.

 

Thanks for clarifying CapnJack77!

There's currently some trouble for users in Xbox One Update Preview. If you haven't already please be sure to post over in the
Preview Forums, as they'll be able to best help out with this. Thanks for your patience!