SoundCloud App on Xbox Series X crash when trying to play a song

Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

I've spotted your question and since it happened to me before, I'd like to share you some step that helped me when I had this problem.

This time, I'll be providing you a step to restore your console to its factory defaults to remove all potentially corrupted files that can interrupt you from using the console’s full potential. Nothing to worry as everything will stay intact, you just need to sign in using your account. No games or apps will be deleted. Make sure you know your emails and password, okay?

Press the Xbox button to open the guide.

Select Settings > System > Console info > reset then keep my games and apps.

Hi there Bakusatsuou,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with the SoundCloud App crashing. I recommend to try the following article: An
application won't start on Xbox One.

Give this a try and let us know the results.

You could try out the Soundcloud app.

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. I'm sorry you're having this problem.

I ask you to try the solution below, but before doing it, first, uninstall the SoundCloud application, then start the process below, please.

You can also hard reset the Xbox console and its cache. Here is how to do so:

Step 1. Press and hold the Xbox button on the console for at least 10 seconds to open the Power center.

Step 2. Then unplug the power supply from your console and wait for 3 minutes.

Step 3. Plug the power supply back into the Xbox console.

Step 4. Press the Xbox button on the console to turn it on again.

*Hope this can help.

It crashes on me no matter what console I'm on I'm so sick of app crashing on me every 30 minutes i use xbox series s series x and pc and still does same thing app crashes and I have to start it back up