Sound thru tv is different when headset is also connected

MrBloodpuppy-6054A768-2F8 · Apr 15, 2020

Hi there,

So i have Xbox one s.

Sony tv and soundbar.

Other day we're watching Netflix on Xbox, a friend sent me a chat invite, i jumped in quick and the sound from the TV was different, actually sounded clearer.

Im Trying to replicate that without having to turn my headset on to do it.

Any help?

Thx

:)

MrBloodpuppy-6054A76

Hi, is your sound the same quality using Xbox as it is using other devices with your tv and soundbar?

Actually i only have the Xbox connected. I don't even have anything else i can try.

tobuscus205

Hi, is your sound the same quality using Xbox as it is using other devices with your tv and soundbar?

MrBloodpuppy-6054A76

Hi, is your sound the same quality using Xbox as it is using other devices with your tv and soundbar?

Hi.

Ok so i connected my tv thru wifi and it didn't do it.

Its only on Xbox.

But i did it on Xbox and it sounds so much better

SShuler

Thanks for the reply. So, this is happening on both headsets with three different headsets. The mute icon button is also present when NO headsets are plugged in.

I can hear sound via the TV. Please help!

sandy the hippy

If first check the hdmi connections on back of console and tv aren't loose in any way, but can you provide more info.

For example, do you have external sound thru a sound bar, or headphones? If you have a headset connected and this issue occurs, do you still lose sound?

CLICK THIS for sound troubleshooting suggestions

Sound thru tv is different when headset is also connected