Sound settings change after headset is turned off.

I got them connected to tv, but when i connect microphone the speakers turn off, and i dont want to use headset

Your TV speakers turn off when you connect a microphone?

It might be, that you have set your audio settings to use headphone sound, whenever a headset is connected.

Go to the settings under Display and Sound, and turn off the option to have the sound output to the headphones.

Then you should be able to have a microphone connected to the controller, without the sound from the TV going out.

ok, that's weird. look under Settings and then Video & Audio. There's the option to optimize the sound for headsets. turn it on or off. maybe you'll hear something. can you connect another headset to the controller? just to make sure the controller isn't
broken after all.

Hello Sardar

Sorry for the issue with headset. To change the sound coming from the TV.

• go to settings
• then display and sound
• then volume
• party chat output select headset

Also when you go to system like you going to setting you will see, settings xbox assist, turn off or restart console, do you see "Audio" there?

Hope this helps.

Thanks,

Brad

Xbox Forum Team

Troubleshoot settings

In-game audio issues when using Dolby Atmos:

If you experience audio problems when you’re using Dolby Atmos, try turning it off:

1. Press the Xbox button to open the guide and select System >
   Settings.
2. Select Display & sound, then from the headset audio options, select
   Stereo Uncompressed.

Frozen speaker settings after you disconnect a Windows Sonic or Dolby Atmos headset:

In most cases, disconnecting or turning off a headset/device configured for spatial audio (Windows Sonic or Dolby Atmos) will return the speakers to their previous audio settings. However, certain hardware—such as wireless headsets using an intelligent transceiver
plugged into USB—might still show the headset is connected even after it’s disconnected or turned off.

Unplug the headset or the headset component attached to the Xbox. This should immediately return the speakers to their previous configuration without changing the headset or speaker audio settings. Plugging the headset or the headset component back in should
restore the headset format you’ve chosen.

If you’re still having problems switching between speakers and headset on Xbox One, check the headset/speakers manufacturer’s website for more info.

Let us know with a reply how it goes!

Troubleshoot settings

In-game audio issues when using Dolby Atmos:

If you experience audio problems when you’re using Dolby Atmos, try turning it off:

1. Press the Xbox button to open the guide and select System >Settings.
   
2. Select Display & sound, then from the headset audio options, select
   Stereo Uncompressed.

Frozen speaker settings after you disconnect a Windows Sonic or Dolby Atmos headset:

In most cases, disconnecting or turning off a headset/device configured for spatial audio (Windows Sonic or Dolby Atmos) will return the speakers to their previous audio settings. However, certain hardware—such as wireless headsets using an intelligent transceiver
plugged into USB—might still show the headset is connected even after it’s disconnected or turned off.

Unplug the headset or the headset component attached to the Xbox. This should immediately return the speakers to their previous configuration without changing the headset or speaker audio settings. Plugging the headset or the headset component back in should
restore the headset format you’ve chosen.

If you’re still having problems getting Dolby Atmos to work on Xbox One, check the headset/speakers manufacturer’s website for more info.

Let us know with a reply how it goes!