Sound issues on series x, sound comes and goes

I’ve a similar issue and it is only with two BBC blu rays - wonders of the solar system and wonders of the universe.

No matter what I do, I can’t resolve it. The copyright warning comes up, the screen goes black, the sound gets corrupted and the series x just turns itself off.

Have cleared persistent storage, deleted and reinstalled the app etc.

Pretty disappointed with the build quality on my series x. I’d an original Xbox one and One x and they were great consoles for movie playback.

The series x sucks - a crazily noisy drive and it can’t even play some blu rays.

I have no performance issues but the sound was just a little concerning this specific sound only happens when I restart my Series X i linked a video to my issue if your able to view it.

My main problem is about recording game sounds on Xbox Series X not my microphone sound on pc.

Hi tam .,

Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

We understand that you are having similar issue with the original poster of this thread, No sound from Series X through tv speakers - Microsoft Community. Let us check on this together and sort this out. We will do to the best in our capability to assist you with your concern.

We would like to ask more details.

• When did this issue started to happen?
  
• What is your TV make and model?
  
• Have you tried using HDMI?
  
• Have you tried to connect your console to other TV?
  

We are looking forward to your response.

Sincerely,



Xbox Forum Moderator

Microsoft Community

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Gerardo, as you may know the community is public and unfortunately as independent consultants we are unable to provide this type of feedback to Microsoft.

The ideal in this case would be to use the former Uservoice, that now works on Insider on the Reddit platform to make this recommendation to Microsoft.

Insider Ideas

https://www.reddit.com/r/xboxinsiders/wiki/ideas/