Sound glitch with remote play on iOS app

Discus and support Sound glitch with remote play on iOS app in XBoX on Mobile to solve the problem; Hi everyone, I have the Xbox app for a while now and I was super enthusiastic about the remote play feature until xCloud is released on iOS.... Discussion in 'XBoX on Mobile' started by Arnold_Xbox, Dec 17, 2020.

  1. Arnold_Xbox
    Arnold_Xbox Guest

    Sound glitch with remote play on iOS app


    Hi everyone,

    I have the Xbox app for a while now and I was super enthusiastic about the remote play feature until xCloud is released on iOS.

    Unfortunately, I have never been able to have a good experience with the remote play on iOS, I have a sound glitch which makes the game impossible to play (or I should play without sound, but I don't want to).

    I took a small vid to show the issue : https://youtu.be/xjZy1tarkxQ

    The game is Cyberpunk here but it happens on every game, even on the Xbox interface, and it happens 100% of the time.

    I have the issue on both iPhone XR and iPad 5, as well as on Xbox One fat and Xbox Series X (tried both iOS devices with both Xbox and the glitch is the same). I have optical fiber (I download at 950mo/s on the Series X) and wifi 5ghz (happens also in 4G
    anyway), the gameplay is smooth though.

    Did someone manage to find a solution for this ? The only other topic about this I found is on reddit with people reporting the issue several months ago.

    Thanks!

    Arnold

    :)
     
    Arnold_Xbox, Dec 17, 2020
    #1
  2. IonBlade Win User

    Any fix for remote play from IOS 16 not connecting?

    No work.

    Still can’t remote play on ios16 with 5G data.
    Yup, remote play from any network outside of the network the Xbox is on is currently broken on iOS 16 and has been since iOS 16 beta's initial release.

    The Xbox team is aware of it - see Spartycrunch's response at https://www.resetera.com/threads/xbox-remote-play-is-broken-on-ios-16.652536/

    There's a thread on Reddit with dozens of people having the same issue. https://www.reddit.com/r/xboxinsiders/comments/xpmjdi/issues_with_remote_playxbox_app_on_ios_16/

    The reviews on the iOS app on the iOS App Store are filled with people reporting the same, if you sort by most recent reviews.

    The steps listed by Dérek will have no effect, as this is a bug in the Xbox app on iOS 16, not an issue with the Xbox or NAT configuration, as evidenced by the fact that Android, iOS 15 and below, and Windows devices will be able to remote play from the same Xbox out of network, but iOS 16 fails for those impacted.

    Microsoft has yet to formally acknowledge this in any known issues listings. The best we can hope for is that a fix goes in at some point, versus them continuing to sweep it under the rug.
  3. SHAFT0b43dbb8-33cd-4 Win User

    Any fix for remote play from IOS 16 not connecting?

    Exactly my same issue. Thanks everyone for your help and I also hope Microsoft fixes this issue asap. They have to know right?

    No work.

    Still can’t remote play on ios16 with 5G data.
    Yup, remote play from any network outside of the network the Xbox is on is currently broken on iOS 16 and has been since iOS 16 beta's initial release.

    The Xbox team is aware of it - see Spartycrunch's response at https://www.resetera.com/threads/xbox-remote-play-is-broken-on-ios-16.652536/

    There's a thread on Reddit with dozens of people having the same issue. https://www.reddit.com/r/xboxinsiders/comments/xpmjdi/issues_with_remote_playxbox_app_on_ios_16/

    The reviews on the iOS app on the iOS App Store are filled with people reporting the same, if you sort by most recent reviews.

    The steps listed by Dérek will have no effect, as this is a bug in the Xbox app on iOS 16, not an issue with the Xbox or NAT configuration, as evidenced by the fact that Android, iOS 15 and below, and Windows devices will be able to remote play from the same Xbox out of network, but iOS 16 fails for those impacted.

    Microsoft has yet to formally acknowledge this in any known issues listings. The best we can hope for is that a fix goes in at some point, versus them continuing to sweep it under the rug.
  4. reckoner22 Win User

    Disconnected from Cloud Gaming Session

    I'm having the exact same issue.

    iOS Xbox app works fine with remote play.

    Brand new Windows 10 PC causes the error.
  5. Sodangidni Win User

    Choppy sound with Remote Play on iPhone 15 Pro Max

    Hello, AlricLM. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

    I'm sorry to hear you're having trouble with the sound when using the remote play feature on your iPhone.

    Not only that, AlricLM, but I would like to ask if you tried some troubleshooting steps on your iPhone to discard everything else?

    In case you didn't perform troubleshooting steps, I would like to suggest some before considering reporting the problem to Microsoft:

    A. Reinstall the Xbox app on your iPhone.

    B. Make sure that your iPhone is running the latest iOS update. You can check for iOS updates by opening Settings > General > Software update.

    Note: If maybe your iPhone is running a beta version of iOS, it is recommended to go back to a stable version before trying the remote play feature.

    C. Try to temporarily connect your iPhone to a different Wi-Fi network before testing the remote play feature and the sound quality.

    Regards,

    Arturo.
  6. Angelinne Flores Win User

    Xbox App for IOS- Remote Play Settings

    I tried this method and where does the ask for permission screen come up. on the phone or xbox
    I tried method and where does the ask for permission screen come up. on the phone or xbox
Thema:

Sound glitch with remote play on iOS app

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