sound doesn't work xbox one

Discus and support sound doesn't work xbox one in XBoX on Consoles to solve the problem; hello, i have a second change xbox one, but the sound doesn't. i don't know what to do b382f593-4a48-440c-9c26-f8c425c005e5 Discussion in 'XBoX on Consoles' started by SharonAktas, Jan 8, 2019.

  1. SharonAktas
    SharonAktas Guest

    sound doesn't work xbox one


    hello,

    i have a second change xbox one, but the sound doesn't.

    i don't know what to do

    :)
     
    SharonAktas, Jan 8, 2019
    #1
  2. XBF Brad A Win User

    sound doesn't work xbox one

    Hello Sharon,

    Thanks for coming to the forums. When you talk about sound it doesn't work on the console completely? Or does it only work while on home screen but not in game? Can you provide a little more information. You can try a different HDMI cable, or HDMI port on
    the TV.

    https://support.xbox.com/xbox-one/console/troubleshoot-sound

    Hope this helps.

    Thanks,

    Brad
  3. The Lion Turtle Win User

    XB1 Surround Sound Issue

  4. HowMuch Win User

    Game sound/chat works, Xbox One doesn't?

    Hey,

    Is the issue just when you just have headphones on all for normal speakers as well?

    In the settings menu under Display & sound - Volume. Check what party chat output is set to.

    Also in audio output double check the settings there.
  5. Ricardo Lechuga Win User

    Microphone doesn't work and sounds works

    have you followed the troubleshooting guide I shared?

    Could you tell me the brand of your headphones, also if possible share a screenshot of your audio settings on the Pc
  6. Ricardo Lechuga Win User

    Microphone doesn't work and sounds works

    Hi SamWonjaeLee! My name is Ricardo an independent advisor ready to help you with this situation!

    In the case of your wired earphones you should first check if your PC jack has built in both options, as commonly bthey use one jack for output and other for input

    In the case of your wireless earbuds you should check on the soun settings that is the selected device for Mic input, if your jack allowed both input and output you should do the same with your wired one

    You can try to troubleshoot this way

    https://support.microsoft.com/en-us/windows/fix...
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