Soul calibur 6 cassandra dlc broken?

I've been experiencing this same issue. I got the deluxe edition of SC6 and for some reason Cassandra is not showing up on my character select. I have redeemed both the season pass and her download and it says
installed but she is nowhere to be found even after a reinstall. Please find way to fix this, as myself and others are owed what we paid for.

I am having the exact same issue. This is clearly a license problem with the xbox store. Please fix it.

I've been experiencing this same issue. The new DLC does not show up in Ready to Install. If you install the Season Pass, it installs the data for DLC 6, but still shows the price on the DLC 6 product page (which NONE of the other DLCs show, even when
they're uninstalled) and does not give any notification on the Xbox home pop-ups that it is ready to use like the other DLC when they are reinstalled. Due to the fact that when purchased the character works fine in the game, this seems like it's a licensing
issue, not a game server issue. Please find a fix for this, as myself and others are owed what we paid for.

So, when can i expect a fix for this cassandra dlc for soul calibur 6?

This is clearly a microsoft store issue as all the other work-arounds have been tried.

I can link to the reddit thread to show you the others who are having the same issue.

I've already paid for this content.

thanks again

Hi Audible,

Thanks for coming to the forums with your issue. Unfortunately, any issues with the DLC would be with the developer Bandai Namco. When you uninstall the Cassandra character, does it show in the ready to install inside the game? Reason the store shows the
price is you have the season pass not the pack individually. If it shows within ready to install then you own it, the issue is its not showing in game. Which falls to the developer as it is their game and server.

Thanks,

Brad